Kaung Myat Ko Ko
Long Beach,CA
Summary
Results-driven sales professional with extensive experience in delivering exceptional client services and maintaining high standards of professionalism. Demonstrates a proven track record in driving effective sales strategies that lead to profitable deals and sustainable growth. Expertise in building strong client relationships and identifying market opportunities. Aiming to leverage these skills to achieve even greater success in future roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Sales
KK Myanmar Business Group, Insurance
Yangon, Rangoon
12.2019 - Current
- Maintained compliance with all regulatory requirements and ethical standards in the insurance industry.
- Secured clients for insurance products across designated locations.
- Sustained relationships with embassy personnel while overseeing asset insurance.
Shipside Agent
Calop Aeroground Services
Los Angeles, CA
08.2024 - 12.2024
- Ensured timely coordination of aircraft activities including loading, unloading, fueling, catering and sanitation.
- Verified identification and documentation for workers on SQ aircraft A350 to uphold security protocols in accordance with the TSA regulations.
- Verified paperwork from FFG catering service trucks to maintain safety.
- Performed thorough searches of vehicles and aircraft to enhance overall safety measures.
Pharmacy Clerk/Technician
Exclusive Pharmacy
Pasadena, CA
02.2024 - 07.2024
- Consulted with patients to obtain prescriptions from clinics.
- Ensured efficient prescription processing to decrease waiting periods for customers.
- Managed multiple channels including phone, email, and chat to respond to inquiries regarding patient verifications.
- Resolved complex customer concerns by staying calm and approachable, particularly during insurance expiry situations.
Clean Energy Ambassdor
Sunrun.Inc
Signal Hill, CA
09.2023 - 02.2024
- Produced marketing collateral such as brochures, flyers, and online content to highlight advantages of solar energy.
- Identified potential customers, assessed customer needs and interests, and provided information on product features.
- Negotiated contracts with clients and managed all aspects of the sales process from initial contact to close of sale.
- Established relationships with partners in the industry to facilitate referrals and promote products and services.
Front Desk Receptionist
City Hotel Yangon
Yangon , Yangon
04.2018 - 07.2019
- Greeted guests upon arrival and provided exceptional customer service.
- Organized group check-ins according to prearranged plans.
- Resolved billing discrepancies between guest accounts and invoices.
- Coordinated with housekeeping staff to ensure cleanliness of guest rooms.
- Developed relationships with frequent customers in order to increase repeat business.
Education
Bachelor of Arts - Media & International Studies: (POLI SCI)
California State University Long Beach
Long Beach, CA01-2026
Associate of Arts - Communications, Media And Humanity Studies
Pasadena City College
Pasadena04-2023
Level(20), C2 Proficiency - English
Wall Street English Myanmar
St.John Center 07-2020
Pearson BTEC - Business Administration And Digital Media
Myanmar Imperial University
Rangoon06-2020
Bachelor of Arts - Business Law
Dagon University Of Law (Distance Studies)
RangoonSome College (No Degree) - English Literature
British Council
RangoonSome College (No Degree) - French As A Second Or Foreign Language
Institut Francais De Birmanie (IFB)
RangoonSome College (No Degree) - California Realty
CA Realty
Remote-CASome College (No Degree) - Kinesiology
International Sport Science Academy
Remote-CASkills
- Schedule management
- Polite communication skills
- Positive attitude
- Customer service and care
- Technical support
- Conflict resolution
- Organizational skills
- Problem-solving skills
- Professional networking
Accomplishments
- Citizen Of Burma Awards , LA Chapters (2022)
- Transformation Leadership Journey, (2019)
- Best Solution For A Business Problem , WSE(2018)
Certification
- Certified Personal Trainer
- Realtor (in progress)
Languages
Burmese
Native/ Bilingual
English
Full Professional
Urdu
Limited
French
Limited
Spanish
Limited
Affiliations
- Official Fundraising team member for Congresswoman Judy Chu 2024
- Myanmar Gazette newspaper youth team member (federal grant aid team)
- Innlay movie production volunteer team lead
- American Red Cross active volunteer since 2018
- Co-founder of Burmese club PCC 2019
Referrals ; Hallmark Aviation Current Employees
- Pan Moh Moh Kyaw (Turkish Airlines)
- Aba Maung (Fiji Airlines)
- Myat Thu Oo( Singapore Airlines)
- Banyar Ko Ko ( Xiamen Airlines)
- Sophia Zhang ( Singapore Airlines)
References
References available upon request.
Timeline
Shipside Agent
Calop Aeroground Services
08.2024 - 12.2024
Pharmacy Clerk/Technician
Exclusive Pharmacy
02.2024 - 07.2024
Clean Energy Ambassdor
Sunrun.Inc
09.2023 - 02.2024
Director of Sales
KK Myanmar Business Group, Insurance
12.2019 - Current
Front Desk Receptionist
City Hotel Yangon
04.2018 - 07.2019
Bachelor of Arts - Media & International Studies: (POLI SCI)
California State University Long Beach
Associate of Arts - Communications, Media And Humanity Studies
Pasadena City College
Level(20), C2 Proficiency - English
Wall Street English Myanmar
Pearson BTEC - Business Administration And Digital Media
Myanmar Imperial University
Bachelor of Arts - Business Law
Dagon University Of Law (Distance Studies)
Some College (No Degree) - English Literature
British Council
Some College (No Degree) - French As A Second Or Foreign Language
Institut Francais De Birmanie (IFB)
Some College (No Degree) - California Realty
CA Realty
Some College (No Degree) - Kinesiology
International Sport Science Academy
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