Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kavada Larzo

Colorado Springs,CO

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant

HVP Colorado Springs Cardiology-Formerly Centura Health
06.2018 - Current
  • Rooming patients by obtaining vitals including blood pressure, pulse, respirations, temperature, and EKGs
  • Updating patient data through the Epic Medical Records System
  • Preparing charts the day before clinic by obtaining all previous information including previous labs, imaging, and office notes
  • Helping nursing staff with patient callbacks, medication refills, and completing prior authorizations for approval of cardiac medications
  • Placing and enrolling Holter monitors including (Philips, Bardy)
  • Receiving monitor data and uploading reports and providing to ordering physicians
  • Performing inpatient EKGs and placing Holter monitors on discharging patients
  • Calling patients and PCPs whenever necessary.

Phlebotomist/Dispatch

Centura Health Lab
09.2017 - 06.2018
  • Collecting specimens with proper procedure and collection supplies
  • Collecting specimens within STAT or Routine timeframes
  • Aiming for at least 7 sticks an hour
  • Restocking and cleaning phlebotomy supply cart
  • As Dispatch: Making sure draws are done on time either STAT or Routine
  • Relaying to doctors or nurses on status of patients getting blood draws
  • Answering phone for questions regarding status of tests from other hospitals
  • Receiving specimens and entering them into EPIC system
  • Processing received specimens for proper testing to be completed by MLT or to be transported to other hospitals or Labcorp by using centrifuge or putting specimens in other proper specimen containers
  • Knowing what tests needed to be completed and using the proper tubes for collection.

Medical Assistant

Centura Health Urgent Care
07.2016 - 09.2017
  • Responsible for collecting vitals and medical history from patients, which were documented in EMR via Meditech and Epic
  • Performing point of care testing as requested by physician
  • Performing venipuncture as needed per physician
  • Following up with patients and sending referrals to next point-of-care
  • Covering lunches for receptionist and performing light duties including answering the phone, checking-in patients, and getting chart ready for patient to be seen
  • Responsible for making sure all point of care testing equipment is running efficiently by performing quality control testing and ordering lab supplies as needed
  • Administering medication via subcutaneously and intramuscular routes
  • Performing EKGs as needed
  • Performing wound care as well as suture or staple removal when needed
  • Assisting physician with any wound closings
  • Familiar with working with patients from newborn to elderly.

Medical Assistant

Colorado Springs Neurological Associates (CSNA)
07.2015 - 07.2016
  • Responsible for collecting vitals, medication information, and allergies by documenting patient’s chart through Eclinicalworks (EMR), within a 5 minute window
  • Submitting orders per doctor’s request including labs, diagnostic imaging, neurocognitive tests, and physical therapy
  • Completing prescription requests, prior authorizations, and responding to patient requests
  • When needed, giving ketorolac injections or drawing up botox for injecting
  • Answering physician’s line and relaying messages to doctors
  • Ordering botox and completing prior authorizations for botox injections
  • Stocking supplies in each exam room and maintaining sanitary conditions
  • Working under 5 physician assistants (with a patient load varying from 40-55 patients a day).

Member Service Representative II

ENT Federal Credit Union
09.2012 - 07.2015
  • Taking care of member’s financial transactions efficiently and accurately
  • Submitting check orders
  • Taking care of members through drive up with financial transactions
  • Processing mailed in or dropped off transactions
  • Emailing proper departments in credit union for member requests or investigations
  • Concierge duties including making debit cards, answering phones, managing member’s needs or requests
  • Recommend products that may be beneficial to members
  • Opening bank accounts for new members
  • Notary Public
  • Opening credit union to get ready for the business day
  • Balancing ATM and adding cash as necessary
  • Collecting any checks or cash that were processed the night before.

Cast Member (Disney College Internship Program)

Disneyworld
06.2012 - 09.2012
  • Providing excellent customer service to all guests
  • Advertising items on the carts and in store
  • Ringing up items in gift shop as well as processing picture purchases from The Dinosaur attraction
  • Setting up and working multiple game attractions from Dinoland’s carnival area
  • Interacting with guests and greeting them as they came into the park
  • Opening and closing the park.

Customer Service Representative

JCPenney
08.2010 - 05.2012
  • Input orders from JCP catalog or JCP.COM from customers by card, cash, or check
  • Opening morning delivery pallets of orders and individually scanning them into location bins
  • Identifying and calling customers to remind them of current orders or new orders
  • Taking refunds or exchanges as well as problem solving with any orders placed or missing
  • Ringing up customers with merchandise as well as refunding and exchanging
  • Helping customers with applying for new JCP credit cards as well as problem solving with any credit card issues in regards to payments or billing
  • Taking credit card payments by card, cash, or check
  • Answering the operator phone and transferring them to the appropriate extension and/or answering any questions they may have
  • Making daily closing announcements over the intercom
  • Experience with register training and money handling.

Customer Service Representative

Jackson Hewitt Tax Service (Seasonal position)
12.2011 - 04.2012
  • Answering phone calls from customers
  • Answering simple tax questions by phone
  • Scheduling appointments for customers to have taxes done
  • Calling back former customers to make appointments
  • Becoming familiar with all tax options available to be able to explain to customers with proficient knowledge.

Order Entry Representative/Customer Service

Chef’s Catalog
08.2006 - 06.2009
  • Provide courteous, professional service while assisting customers
  • Place customer orders by entering data for merchandise into system using a keyboard and confirming the information via the monitor
  • Maintain less than a 3% abandon rate
  • Offer daily unadvertised special to customers
  • Cross train in all areas of customer contact and assist in areas where needed
  • Assist with incoming calls, mail opening, data entry and customer service as needed
  • Create a team environment by being a team player
  • Create and issue accurate professional correspondence.

Education

Medical Billing & Coding -

Pikes Peak State College
05.2024

BA in Health Sciences -

University of Colorado at Colorado Springs
12.2018

AAS in Medical Assisting -

Pikes Peak Community College
05.2015

Skills

  • Obtaining vitals
  • Venipuncture
  • Poc testing
  • Giving injections
  • Submitting prior auths
  • Heart Monitors (philips, bardy, zio, cardionet)
  • Use of centrifuge and aliquoting
  • ECG/Ekg machines
  • Knowledge of medical terminology, cpt codes, and icd-10 codes
  • Use of electronic health records (epic beaker, epic ambulatory, epic asap, meditech)

Certification

  • Registered Medical Assistant Certification, AMT, 2716740
  • Registered Phlebotomist Technician Certification, AMT, 2716740
  • BLS/CPR, American Red Cross, 08/01/2025
  • Certified Professional Coder, AAPC, 05/11/2024

References

  • Debbie Griffith-RN, Centura Health Urgent Care, (719)330-7141
  • Tasha Vaught-RMA, Colorado Springs Cardiology, (719) 960-6029
  • Dr. Clinton Malone: 719-313-8342- Colorado Springs Cardiology

Timeline

Medical Assistant

HVP Colorado Springs Cardiology-Formerly Centura Health
06.2018 - Current

Phlebotomist/Dispatch

Centura Health Lab
09.2017 - 06.2018

Medical Assistant

Centura Health Urgent Care
07.2016 - 09.2017

Medical Assistant

Colorado Springs Neurological Associates (CSNA)
07.2015 - 07.2016

Member Service Representative II

ENT Federal Credit Union
09.2012 - 07.2015

Cast Member (Disney College Internship Program)

Disneyworld
06.2012 - 09.2012

Customer Service Representative

Jackson Hewitt Tax Service (Seasonal position)
12.2011 - 04.2012

Customer Service Representative

JCPenney
08.2010 - 05.2012

Order Entry Representative/Customer Service

Chef’s Catalog
08.2006 - 06.2009

Medical Billing & Coding -

Pikes Peak State College

BA in Health Sciences -

University of Colorado at Colorado Springs

AAS in Medical Assisting -

Pikes Peak Community College
  • Registered Medical Assistant Certification, AMT, 2716740
  • Registered Phlebotomist Technician Certification, AMT, 2716740
  • BLS/CPR, American Red Cross, 08/01/2025
  • Certified Professional Coder, AAPC, 05/11/2024
Kavada Larzo