Kavita Ahluwalia
Merrick,NY
Summary
Dynamic Healthcare Administrator with a proven track record at New York State of Health (MetroPlus Health), excelling in regulatory compliance and client management. Expert in health insurance enrollment and market research, successfully developed tailored protection plans, enhancing client satisfaction and driving sales growth. Committed to delivering exceptional customer service and strategic project management.
Overview
9
9
years of professional experience
Work History
Healthcare Administrator
New York State of Health (MetroPlus Health)
New York, NY
11.2015 - Current
- Collaborated with other departments to ensure that all operations were running smoothly and efficiently.
- Sought out new clients and developed clientele by networking to find new customers.
- Ensured compliance with relevant regulations while providing advice on health insurance products.
- Developed a coordinated protection plan by calculating and quoting rates for immediate coverage action for uninsured clients.
- Enrolled Clients in Health Insurance Plan
- Maintained up-to-date knowledge of the latest trends in the health insurance industry.
- Fielded inbound calls from customers inquiring about alternative insurance options to generate sales opportunities.
- Conducted research into new products available in the market and recommended them accordingly.
- Provided advice and guidance to customers regarding health insurance plans, coverage options, and benefits.
- Counseled prospects and policyholders on coverage, limits, and regulations.
Education
Bachelor of Arts - Liberal Arts
GN State Univerity
India05-1987
Skills
- Regulatory compliance
- Health insurance enrollment
- Client management
- Market research
- Coverage analysis
- Customer service
- Coverage consultation
- Sales generation
- Data analysis
- Team collaboration
- Project management
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
Urdu
Full Professional
Accomplishments
- Awarded in customer service and sales
Timeline
Healthcare Administrator
New York State of Health (MetroPlus Health)
11.2015 - Current
Bachelor of Arts - Liberal Arts
GN State Univerity
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