Kavitha Gadiraju
Charlotte,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. I am Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I also adept at working effectively unsupervised and quickly mastering new skills. Working with Passion, Integrity, hard work, open to learn , persevere any job given to me , are the core values I believe in.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CASHIER/Customer Service Cashier
Harris Teeter
Charlotte, NC
05.2024 - Current
- Processed customer transactions efficiently using POS systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product selections and store navigation.
Customer Service Representative
GE money services
Hyderabad, Telangana
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided exceptional customer service to ensure customer satisfaction.
- Implemented innovative methods for streamlining the customer service process.
- Promoted available products and services to customers during service, account management and order calls.
- Answered inbound calls, chats and emails to facilitate customer service.
Blood Donor Ambassador Volunteer
American Red Cross
Charlotte, NC
01.2025 - Current
- Assist donors with the check-in process.
- Help navigate through their app on how to do their rapid pass for easy check-ins.
- Facilitated effective communication after donations.
Education
Some College (No Degree) - Science And Computer Science
St Francis College
HyderabadSkills
- Customer service
- Computer Skills
- Data entry
- Effective communication
- Process improvement
- Team collaboration
- Time management
- Call handling
- Quick learning capacity
- Customer relations
Accomplishments
Service Excellence Award , from the President Harris Teeter.
Certification
CPR certification
Languages
English
Professional
Telugu
Native/ Bilingual
Timeline
Blood Donor Ambassador Volunteer
American Red Cross
01.2025 - Current
CASHIER/Customer Service Cashier
Harris Teeter
05.2024 - Current
Customer Service Representative
GE money services
Some College (No Degree) - Science And Computer Science
St Francis College