Summary
Overview
Work History
Education
Skills
Certification
Technical Competency
Business Acumen
Personal Information
References
Timeline
Generic

Kavitha Ramakrishnan

Atlanta,GA

Summary

Enthusiastic self-starter seeking a challenging position. Individual who can make decisions, handle responsibilities efficiently and adapt to any job situation. Extremely organized and willing to go the extra mile to exceed company's goals and objectives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CRM Associate

TSI Inc
01.2024 - Current

QA Tester

NAMG( North American MedTech Group)
07.2023 - 01.2024

Junior Salesforce developer

Training/ Freelancing
04.2022 - 06.2023

Test Engineer Trainee

STC Third Eye Technologies
12.2009 - 05.2011

CRM Associate

First Source Technologies
07.2009 - 12.2009

Education

Bachelor of Information Technology -

Anna University
01.2008

Skills

  • Customer Relationship Management
  • Apex Code
  • Remote Technical Support
  • Object-Oriented Programming
  • Salesforce APEX and Visualforce
  • Test scenario development
  • Security Testing
  • Quality Assurance

Certification

  • Certified Salesforce Platform Developer-1
  • Certified Salesforce Administrator
  • PAHM Professional, Academy for Healthcare Management (AHM-250) Certified Professional

Technical Competency

Salesforce CRM, Lightning Application, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards., Force.com Import Wizard,Force.com Platform (Sandbox and Production) Apex Data Loader, Import Wizard, Data Export, Apex Data Loader, C, C++, Working knowledge on JavaScript, SQL., HTML, Oracle9i, Oracle 10g, Apex Data Loader, Selenium, Quality Center, VIP Organizer

Business Acumen

Knowledge on standard medical coding (CPT, ICD 10)., Basic understanding on Healthcare Domain (Member Enrollment, Claims etc.,).

Personal Information

Date of Birth: 05/09/1987

References

  • Sujatha.perumal2@cognizant.com
  • Kumaresan.poovendran@anthem.com

Timeline

CRM Associate

TSI Inc
01.2024 - Current

QA Tester

NAMG( North American MedTech Group)
07.2023 - 01.2024

Junior Salesforce developer

Training/ Freelancing
04.2022 - 06.2023

Test Engineer Trainee

STC Third Eye Technologies
12.2009 - 05.2011

CRM Associate

First Source Technologies
07.2009 - 12.2009

Bachelor of Information Technology -

Anna University
Kavitha Ramakrishnan