Kavosiae Williams
Riverside,CA
Summary
Skilled Supervisory Transportation Security Officer with extensive experience in team management and security protocol implementation. Possesses in-depth knowledge of transportation safety regulations, strong leadership skills, and a proven ability to handle crisis situations efficiently. Achieved significant improvements in security measures through strategic planning and staff training initiatives, resulting in safer environments.
Overview
3
3
years of professional experience
Work History
Bartender
Nautilus Tavern
San Diego, CA
10.2023 - Current
- Greeted and interacted with customers in a friendly and professional manner
- Took and prepared drink orders accurately and efficiently
- Maintained cleanliness and organization of the bar area
- Collaborated with the kitchen staff to ensure timely delivery of food and drinks
- Handled cash transactions and maintained accurate records
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
Supervising Manager
Briggs International Security
Corona, CA
07.2023 - Current
- Developed and implemented policies and procedures to ensure that the team had a clear understanding of their roles and responsibilities.
- Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
- Conducted regular performance evaluations for all employees under supervision.
- Provided guidance to new hires during onboarding process.
- Maintained records of attendance, leave balances, salaries, bonuses.
- Assisted in resolving any conflicts between team members or customers.
- Created reports detailing employee performance metrics against objectives set out by management.
- Implemented strategies to improve customer satisfaction ratings from surveys conducted by the company.
- Developed training plans for staff members in order to enhance their skillsets and knowledge base related to their job role.
- Identified areas where additional resources were needed in order to meet targets set out by management.
- Advised senior management on potential changes or improvements that could be made within the department.
- Conducted performance reviews and provided feedback to direct reports for career development.
- Guided change management initiatives to ensure smooth adoption of new business practices.
Security Guard/Event Staff
CSC Security
Ontario, CA
01.2022 - Current
- Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points
- Investigates security breaches, incidents, and other alarming behavior
- Controls traffic by directing drivers
- Completes reports by recording observations, information, occurrences, and surveillance activities
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Investigated suspicious activity and reported findings to management.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Maintained order during special events such as concerts and conferences.
- Observed surveillance cameras for any suspicious activity or intruders.
Education
Bartending School -
Inland Empire Bartending School
08.2023
High School -
La Sierra High School
01.2013
Skills
- Mixology and cocktail preparation
- Knowledge of various alcoholic and non-alcoholic beverages
- Customer service and interpersonal skills
- Cash handling and POS system proficiency
- Suggestive Selling
- Basic accounting
- Excellent judgment
- Engaging personality
- New Hire Training
- Professional Appearance
- Document processing
- Document Preparation
- Word Processing
- Resourceful
- Call Management
- Appointment Scheduling
- Call Center Operations
- Training development aptitude
Languages
English
Professional
References
References available upon request.
Timeline
Bartender
Nautilus Tavern
10.2023 - Current
Supervising Manager
Briggs International Security
07.2023 - Current
Security Guard/Event Staff
CSC Security
01.2022 - Current
Bartending School -
Inland Empire Bartending School
High School -
La Sierra High School
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