Kawana Alexander-Washington
Baton Rouge,LA
Summary
Customer-oriented sales professional with 29 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
31
31
years of professional experience
Work History
Seafood Lead
Winn Dixie
Baton Rouge
10.2018 - Current
- Provide exceptional customer service in a fast and friendly manner
- Created an organized clean, fresh and aesthetically pleasing department
- Build community relations
- Maintained appropriate stick levels to support sales
- Conducted inventory counts every four weeks
- Responsible for shrink reporting
- Maintained department above budgeted sales goals
- Responsible for all sets, resets, planograms (merchandising charts), signs, and displays
- Ensured integrity of all merchandising functions
- Participated with Food Health and Safety Inspections to verify compliance with local state and federal regulations
- Responsible for the continued training and development of associates involving new programs and company rollouts of new products
- Supported store manager in weekly ad meetings to discuss day-to-day and overall departmental operations
- Coordinated employees scheduling.
supply clerk
FMOL/Our Lady of the Lake
Baton Rouge
03.2018 - 09.2018
- Unpack medical supplies off of pallets
- Organize shelving for the supplies, pulling orders for delivery
- Delivery supplies to nurses’ stations.
supply clerk
Lofton Staffing Services
Baton Rouge
11.2017 - 03.2018
- Unpack medical supplies off of pallets
- Organize shelving for the supplies, pulling orders for delivery
- Delivery supplies to nurses’ stations.
Seafood Lead
Winn Dixie
Baton Rouge
06.1993 - 05.2017
- Provide exceptional customer service in a fast and friendly manner
- Created an organized clean, fresh and aesthetically pleasing department
- Build community relations
- Maintained appropriate stick levels to support sales
- Conducted inventory counts every four weeks
- Responsible for shrink reporting
- Maintained department above budgeted sales goals
- Responsible for all sets, resets, planograms (merchandising charts), signs, and displays
- Ensured integrity of all merchandising functions
- Participated with Food Health and Safety Inspections to verify compliance with local state and federal regulations
- Responsible for the continued training and development of associates involving new programs and company rollouts of new products
- Supported store manager in weekly ad meetings to discuss day-to-day and overall departmental operations
- Coordinated employees scheduling.
Education
Bachelor of Science - Human Services
Upper Iowa University
Fayette, IA03-2024
Rehabilitation Counseling
Southern University And A & M College
Baton Rouge, LASkills
- Food Safety Understanding
- Upselling
- Loss Prevention
- Cash Handling
- Inventory Management
- Retail Merchandising
- Product Knowledge
- Customer Assistance
- Store Organization
- Purchase Packaging
- Relationship Building
- Customer Needs Assessment
- Product Merchandising
- Computer Proficiency and Microsoft Office
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Team Supervision
- Documentation and Reporting
- Organization
- Store Policies and Procedures
- Information Analysis
- POS Software
- Staff Support
Accomplishments
- Received numerous awards in recognition of managerial success as a youth manager and as a senior manager.
References
References available upon request.
Timeline
Seafood Lead
Winn Dixie
10.2018 - Current
supply clerk
FMOL/Our Lady of the Lake
03.2018 - 09.2018
supply clerk
Lofton Staffing Services
11.2017 - 03.2018
Seafood Lead
Winn Dixie
06.1993 - 05.2017
Bachelor of Science - Human Services
Upper Iowa University
Rehabilitation Counseling
Southern University And A & M College