Kay F. Fontaine Hodge
ST. THOMAS
Summary
Diligent administrative and legal office professional seeking an Administrative Specialist JD position with the Department of Justice in St. Thomas, U.S. Virgin Islands. Bringing organizational efficiency along with extensive experience in office administration, client relations, scheduling, payment processing, records management, and correspondence preparation, with a strong commitment to confidentiality, professionalism, accuracy, and efficient government office operations.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Credit Union Teller
La-Salette Co-operative Credit Union Ltd.
Pointe Michel, Commonwealth of Dominica
08.1995
- Processing cash/check transactions and balanced currency drawers with high accuracy;
- Maintain a thorough knowledge of funds available
- Opening and closing accounts and handling issues and requests related to customers’ accounts
- Complying with the bank’s internal operating procedures and control mechanisms
Receptionist/Assistant Underwriter
Masters Insurance Agency
St. Thomas, VI
09.2024 - Current
- Streamline insurance application reviews and supporting documentation for underwriting accuracy;
- Manage high-volume financial transactions including deposits and daily financial reporting.
- Facilitate renewal processes for Motor Vehicle and Home Insurance Policies;
- Provide essential administrative support and research to underwriting teams;
- Maintaining office organization and supplies;
Property Manager
Pointe Michel
Commonwealth of Dominica
01.2001 - Current
- Oversee all aspects of property operations, including rent collection, fee management and expense payments (taxes, insurance and maintenance)Reporting the property’s financial status, occupancy and expiring leases to property owners
- Screen potential tenants in accordance with anti-discrimination laws and manage lease expirations.
- Conduct property inspections and coordinate contracts for landscaping, security and repairs
- Resolve tenants complaints and rental violations while providing regular financial and occupancy reports to owners.
Legal Secretary
David Bruney’s Chambers
Roseau, Dominica
06.2000 - 05.2023
- Provided administrative and clerical support in a fast-paced legal office environment to multiple attorneys, managing court files and ensuring all legal documents met strict deadlines;
- Processed client payments and balanced daily financial transactions and reports;
- Maintained confidential client and legal records with accuracy and professionalism;
- Managed front desk operations, telephone communications, scheduling and client intake;
- Prepared and maintained diverse legal documents, including affidavits, statutory declarations, probates, agreements, deeds, wills, adoptions, divorces, companies, trademarks, certificate of titles, invoices, notarize documents, certify documents, property management and filing of court matters;
- Delivered professional customer service while handling sensitive information;
- Coordinated daily office activities to support efficient business operations.
Hotel Supervisor and Front Desk Receptionist
Reigate Hall Hotel
Reigate, Kingshill, Dominica
07.1999 - 05.2000
- Supervised staff and managed day-to-day hotel operations to ensure high standards of guest service
- Oversee front desk activities including check-ins, check-outs and shift checklist completion.
Legal Secretary
Glenworth Emanuel Chambers
Roseau, Commonwealth of Dominica
09.1995 - 06.1999
- Managed legal documentation and provided dedicated administrative support to senior counsel.
Education
High School Diploma - Academics
St. Martin Secondary School
Dominica05-1995
Skills
- Microsoft Office (Word, Excel, PowerPoint, Word perfect) - Typing & Computer Proficiency
- Customer Service
- Records Management
- Administrative Operations
- Public Interaction
- Confidential File Management
- Data Entry
- Legal Office Procedures
- Communication Skills
- Scheduling - Front Desk Operations -
- Professionalism and courtesy
- Cash handling expertise
Accomplishments
- Counsellor/Advisor: Youth Emergency Committee –Dominica - 2018-2023
- Member/volunteer, Credit Committee: National Cooperative Credit Union Ltd - 2010-2017
- Vice President: St Vincent De Paul Society - 2014
- Director, Board of Directors: La-Salette Co-operative Credit Union Ltd - 2009-2010
- Director, Amalgamation Committee: National Co-operative Credit Union Ltd - 2010
Certification
- Dedicated Service Award - Received November 2025
- Real Estate Agent Certificate 60 Hours – Gold Star Premium Properties, St. Croix, USVI – 2024
- Public Speaking and Professional Presentation Skills – 2022 - University of the West Indies, Dominica
- Basic Radio Communication Training – May 2021
- Protocol & Management of Meetings – University of the West Indies – 2017
- Events Management – University of the West Indies 2017
- Counselling and Leadership – Youth Skills Training Division, Dominica 1996
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Receptionist/Assistant Underwriter
Masters Insurance Agency
09.2024 - Current
Property Manager
Pointe Michel
01.2001 - Current
Legal Secretary
David Bruney’s Chambers
06.2000 - 05.2023
Hotel Supervisor and Front Desk Receptionist
Reigate Hall Hotel
07.1999 - 05.2000
Legal Secretary
Glenworth Emanuel Chambers
09.1995 - 06.1999
Credit Union Teller
La-Salette Co-operative Credit Union Ltd.
08.1995
High School Diploma - Academics
St. Martin Secondary School