Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brandon K. Joseph

San Antonio,TX

Summary

Ambitious recent college graduate with outstanding communication and problem-solving skills. Goal-oriented Sales Development Representative committed to creating trusting relationships with customers to generate leads and drive sales. Creative and flexible professional with 3 years of experience utilizing consultative sales methods to develop new business.

Overview

9
9
years of professional experience

Work History

Sales Development Representative

Macros MP
09.2020 - Current
  • Directed customer leads to connections department for further assistance.
  • Inbound Sales Team, handling all leads from Marketing Team.
  • Performed 60 to 100 calls per day streaming future and current pipeline revenue into company.
  • Meet with clients and talk about servicing and solutions.
  • Meet with Sales Team weekly to focus on improvement.
  • Sales Representative "Employee of Month" December and January.

Warehouse Package Handler

UPS Freight
05.2020 - Current
  • Separated priority, first class and standard parcels.
  • Served as Employee Involvement Coordinator to help maintain good and effective communication and cooperation between craft and management employees.
  • Assessed each player individually and assisted in developing specific skills
  • Follow all federal laws as described by UPS
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others
  • Used protective equipment such as moving pads and plastic wrap to prevent product damage.

Youth Ambassador

The Basketball Embassy
08.2019 - 02.2020
  • Managed and oversaw activities for after-school program for low income families
  • Mentored Young kids
  • Taught and developed basketball skills and drills
  • Established clear goals and well-thought-out paths to achievement
  • Helped with registration processes and applications
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities
  • Coached students on strategies for engaging in campus life and checked in frequently to satisfy diverse needs

Front Desk Team Member

Golds Gym
07.2019 - 01.2020
  • Greeted all visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Oversaw Front-desk check-in.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Oversaw fast-paced front desk operations at busy season facility with as many as 30-40 nightly guests.
  • Provide exceptional customer service assessing customer needs, presenting solutions and closing sales.
  • Sold and upgraded gym memberships.

Cargo Handler

Forward Air Corp
05.2017 - 08.2017
  • Performed specialty handling services such as inspections and special cargo management.
  • Responsible for loading /unloading of 53ft commercial trailers.
  • Used handheld scanners to efficiently track and maneuver freight through distribution network.
  • Accurately labeled boxes and prepared freight for shipping and receiving.
  • Loaded, unloaded and sorted cargo as part of accurate and efficient daily shipments.

Customer Service Guest Advocat

Target Corporation
05.2016 - 08.2016
  • Assisted Management with special projects.
  • Provided excellent customer service, stocking and restocking shelves.
  • Assisted customers with loading and unloading products.
  • Provided store maintenance before and after closing, gathered and ensured all shopping carts were put away.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

High School Diploma - HS Diploma

Humble High School
Humble, TX
05.2015

Business Marketing

John Brown University
Siloam Springs, AR

BBA - Business Management

Our Lady of The Lake University
San Antonio, TX
05.2020

Skills

  • Dependable
  • Computer-savvy
  • Team Player
  • Proficient in MS Office
  • Excellent time management
  • Fast learner
  • Physically fit and agile
  • Leadership Team Development Intern
  • Lead Sales Rep
  • Problem-solving skills

Accomplishments

Newcomer of the Year - John Brown University

Most Improved Player - John Brown University

Outstanding Player - Our Lady of the Lake University

Team Captain - High School, College

Employee of the Month Dec, 2020 & January 2021

Timeline

Sales Development Representative

Macros MP
09.2020 - Current

Warehouse Package Handler

UPS Freight
05.2020 - Current

Youth Ambassador

The Basketball Embassy
08.2019 - 02.2020

Front Desk Team Member

Golds Gym
07.2019 - 01.2020

Cargo Handler

Forward Air Corp
05.2017 - 08.2017

Customer Service Guest Advocat

Target Corporation
05.2016 - 08.2016

High School Diploma - HS Diploma

Humble High School

Business Marketing

John Brown University

BBA - Business Management

Our Lady of The Lake University

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