Kayla Bryant
Clinton,MD
Summary
Astute and enterprising part-time law student, successful at leading every facet of new and ongoing operations while offering 8+ years of customer service experience. Strategic thinker and tactical decision-maker with a passion for problem resolution, customer satisfaction, and willingness to take on any challenge that will contribute to company success. Solid team player with upbeat attitude and proven skills specializing in quality, speed and process optimization. Articulate and results-oriented which contributes to proficiency in every task completed.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Dr. Goldberg And Associates
11.2023 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
New Estate Deputy
Register of Wills- Prince George's County
03.2022 - 05.2023
- Meeting with the public to appoint the proper individual as the administrator for the estate of their loved one who has passed.
- Returning emails, phone calls, assisting clients in person, speaking with lawyers, handling all administrative work necessary such as filing, typing, making copies, completing publications, etc.
- Helping clients to understand the rules and laws that are in place currently to help with the estate
Assistant Store Manager
Family Dollar
02.2021 - 05.2022
- Handled multiple customer concerns and complaints daily while also spearheading tasks for the cashiers -Completing monetary tasks such as bank runs, safe counts, register counts as well as daily deposits
- Keeping the store clean , completing inventory, cycle counts, ordering of necessary items and unloading truck.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Shift Supervisor
CVS
09.2020 - 02.2021
- Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Human Resources Aid/ Wardrobe Attendant
Six Flags America
06.2018 - 09.2020
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Drove operational improvements which resulted in savings and improved profit margins
Education
J.D. - Doctor of Law
University of The District of Columbia-David A. Clarke School of Law
Washington, D.C.05.2027
Bachelor's Degree - Political Science
University of Maryland-Baltimore County
Catonsville, MD12.2021
Skills
- Tech-Savvy
- Records Management
- Deadline-oriented
- Office Management
- Customer Relations
- Administrative Support
- Attorney Support
- Proficient in MS Office
Activities
- National Political honor society
- National leadership and honors organization(member of the month Sept. 2021)
- Varsity Cheerleading
- Student Government Aid
- Student Event Board
- Gold Volunteer service Award
Timeline
Administrative Assistant
Dr. Goldberg And Associates
11.2023 - Current
New Estate Deputy
Register of Wills- Prince George's County
03.2022 - 05.2023
Assistant Store Manager
Family Dollar
02.2021 - 05.2022
Shift Supervisor
CVS
09.2020 - 02.2021
Human Resources Aid/ Wardrobe Attendant
Six Flags America
06.2018 - 09.2020
J.D. - Doctor of Law
University of The District of Columbia-David A. Clarke School of Law
Bachelor's Degree - Political Science
University of Maryland-Baltimore County
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