Summary
Overview
Work History
Education
Skills
Websites
Security Clearance
Timeline
Generic

Pantera Carter

Clinton,MD

Summary

Accomplished administrative and records management professional with 10+ years’ experience supporting executive-level personnel across federal and military agencies. Proven ability to manage complex workflows, draft and review official correspondence, maintain meticulous records, and coordinate staffing and personnel actions in high-tempo environments. Known for exceptional organizational skills, operational discretion, and commitment to mission success. Actively pursuing continued growth in Human Resources, Records Management, and Data Analytics.

Overview

14
14
years of professional experience

Work History

Retirement & Separation Administrative Assistant

TSC Norfolk – Detachment Washington D.C.
07.2017 - Current
  • Process over 600 separations/transfers annually for U.S. Navy members; update dependency data via RED/DA.
  • Manage entitlements, travel calculations, and PCS/Mobilization orders with accuracy and confidentiality.
  • Utilize NSIPS, MMPA, and Salesforce for pay, personnel, and tracking functions improving processing time and efficiency by 25%.
  • Provide direct support to retirees and coordinate retirement pay documentation.
  • Mentor incoming administrative clerks and streamline workflow processes.

Administrative Assistant III

Transportation Security Administration – Office of Civil Rights and Liberties
02.2011 - 09.2016
  • Oversaw over 500 administrative tasks quarterly, including EEO documentation and legal briefings.
  • Produced high-impact materials for executive presentations and airport training.
  • Acted as team leader for administrative staff, ensuring deliverables met deadlines and compliance standards.
  • Maintained case records using iComplaints and uploaded documentation to EEOC portals.

Education

Associate of Science - Business Administration And Management

Prince George’s Community College
Largo, MD
05.2026

Skills

  • Executive Support & Task Management
  • Personnel Records & Document Control
  • Military Admin Processes (NSIPS, MMPA, RED/DA)
  • Microsoft Office Suite (Word, Excel, Outlook, SharePoint)
  • Data Entry & Analytics
  • Calendar & Correspondence Management
  • Customer Service & Stakeholder Relations
  • Case Tracking & Electronic Filing (Salesforce, iComplaints, FEDSEP)

Security Clearance

Active Secret Clearance

Timeline

Retirement & Separation Administrative Assistant

TSC Norfolk – Detachment Washington D.C.
07.2017 - Current

Administrative Assistant III

Transportation Security Administration – Office of Civil Rights and Liberties
02.2011 - 09.2016

Associate of Science - Business Administration And Management

Prince George’s Community College

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