CHARDAY WHEELOCK
Littleton,CO
Summary
Results-driven Administrative Professional skilled in managing complex clerical tasks and enhancing operational workflows. Experience in payroll and office management, facilitating seamless communication between teams and clients. Committed to delivering exceptional service while supporting organizational goals and compliance standards.
Overview
11
11
years of professional experience
Work History
Executive Administrative Professional /Human Resources Assistant
Whiting-Turner Contracting Company
Denver, Colorado
04.2022 - 04.2026
- Coordinated high-level clerical tasks, scheduled meetings and travel, and served as central hub for office operations.
- Payroll: Calculate paychecks (hours, overtime, bonuses). Deduct taxes and benefits. Keep timekeeping and payroll records accurate. Handle direct deposits and paycheck questions. Work with HR on new hires, raises, and terminations. File payroll taxes and issue W-2s.
- Scheduled meetings and complex travel arrangements for staff.
- Office Management: Manage conference room calendars, answer phones, handle incoming/outgoing mail, and maintain office organization.
- Coordinated transportation arrangements including flights, transfers, and local transport.
- Project & Data Management: Uploads owner contracts, handles data entry, and assists with special projects.
- Oversaw office supplies inventory and procurement, ensuring timely orders and maintaining functionality of office equipment.
- Cultivated relationships and facilitated communication between internal teams and external partners, ensuring smooth collaboration.
- Operational Support: Ensures compliance with company standards and procedures
Scheduling Coordinator
RMHS (Rocky Mountain Human Services)
Denver, Co
12.2021 - 04.2022
- Organized office operations and supported CEO/employees through scheduling management, email and phone correspondence, calendar management, internal communications, report preparation, and maintenance of office supplies and equipment.
- Tracked appointment changes and adjusted schedules in real-time, improving time management.
- Enhanced communication between clients and service providers, contributing to seamless operations.
- Sorted and organized incoming and outgoing mail for timely distribution.
- Utilized mailing machines to efficiently process and manage large volumes of outgoing mail.
Coordinator
Comcast Business Order Processing and Scheduling
Centennial, Co
10.2019 - 08.2021
- Ensured contracts met submission criteria and compliance requirements, approving or rejecting contracts accordingly, Reviewed contracts and validated services with customers for accuracy, serving as primary interface with customer IT/technical personnel, vendors, and VARs, navigates through multiple systems to build, track, and monitor orders, Coordinated with sales, operations, engineering, and other functional groups to facilitate appropriate order flow.
- Coordinated order processing for business customers to ensure timely delivery.
- Managed scheduling of service installations and repairs across multiple teams.
- Communicated with clients to confirm order details and address inquiries.
Scheduling Coordinator
National Jewish Health
Denver, CO
01.2017 - 10.2019
- Developed and maintained scheduling systems, optimizing resource allocation for improved service delivery.
- Processed patient admissions and confirmed insurance coverage to facilitate smooth intake procedures.
- Managed communication between clients and service providers effectively.
- Protected patient information security by reviewing records for completeness and compliance with regulations, entering critical data into computer systems.
Repair Coordinator
Comcast
Denver, CO
08.2015 - 06.2017
- Coordinated repair schedules for technicians and field operations.
- Managed customer inquiries regarding service repairs and appointments.
- Collaborated with cross-functional teams to address repair issues efficiently.
- Install services and repair electronic equipment or instructions such as televisions
- Calibrate and test equipment
- Inbound and Outbound calls
- Telephone and interpersonal skills
- Keep customers records in the database updated
- Processed credit card transactions for customer purchases.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO05-2005
Skills
- Payroll administration
- Office management
- Calendar management
- Project coordination
- Meeting coordination
- Financial record keeping
- Account management
- Vendor communication
- Resource optimization
- Process improvement
- Customer service support
- Stakeholder communication
- Task management
- Deadline tracking
- Prioritization & time management
- Multitasking
- Detail orientation
- Executive support
- Interpersonal & Soft Skills:
- Team collaboration
- Discretion & confidentiality
- Adaptability
- Problem-solving
- Written communication
- Executive support
- Financial record keeping
- Resource optimization
- HR administrative support
Timeline
Executive Administrative Professional /Human Resources Assistant
Whiting-Turner Contracting Company
04.2022 - 04.2026
Scheduling Coordinator
RMHS (Rocky Mountain Human Services)
12.2021 - 04.2022
Coordinator
Comcast Business Order Processing and Scheduling
10.2019 - 08.2021
Scheduling Coordinator
National Jewish Health
01.2017 - 10.2019
Repair Coordinator
Comcast
08.2015 - 06.2017
High School Diploma -
Emily Griffith Technical College