Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Kay Osler

Fort Collins,CO

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Mentor of Operations - Sales Associate

TJX - Marshalls
11.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Student Assistant Teacher

Rocky Top Middle School
01.2022 - 05.2022
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Provided instructional support to students unable to attend regular classes.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.

Education

Bachelor of Arts - Political Science / History

Colorado State University
Fort Collins, Colorado U.S.A
05.2025

High School Diploma -

Horizon Senior High School
Thornton, Colorado U.SA
05.2022

Skills

  • Time Management
  • Product and Service Sales
  • Sales Expertise
  • Stocking and Replenishing
  • Excellent People Skills
  • Verbal Communication
  • Conflict Resolution
  • Listening Skills
  • Teamwork and Collaboration
  • Experience with Diverse Student Populations
  • Strong Work Ethic and Dependable

Accomplishments

- Member of National Technical Honor Society (2021-2022) For Teaching and Education \

- Senior Captain for Horizon High School Swimming Team

- Seal of Biliteracy in Japanese 2022

Affiliations

Key Communities Plus Member - 2022-Present

CSU Club Swim Team Member - 2022-Present


Languages

Japanese
Native or Bilingual

Timeline

Student Assistant Teacher

Rocky Top Middle School
01.2022 - 05.2022

Mentor of Operations - Sales Associate

TJX - Marshalls
11.2020 - Current

Bachelor of Arts - Political Science / History

Colorado State University

High School Diploma -

Horizon Senior High School

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Kay Osler