Juanell ‘Kay’ Walker
Bridgeport,Texas
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Manager
Texas Best Doodles
Boyd, Texas
02.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Veterinary Technician
Bridgeport Animal Hospital
Bridgeport , Texas
01.2010 - 02.2021
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Implanted subcutaneous identification microchips into animals.
- Assisted senior staff with blood analyses and physical assessments.
- Answered owner animal health questions and advised on best care practices.
Accounts Receivable Specialist
Bridgeport Tank Trucks
Bridgeport, TX
06.2013 - 04.2018
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Knowledge of Microsoft Office Suite.
- Good written and verbal communication skills.
- Used computerized inventory management system.
- Prepared shipments.
- Processed transactions.
- Ensured documentation was properly processed.
Veterinary Technician
Bridgeport Animal Hospital
Bridgeport , Texas
03.2002 - 04.2007
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Collected patient biopsies and blood samples for laboratory analysis.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Education
GED -
GED
Baumholder, Germany09.2008
Skills
- Project Management
- Good Customer Service Skills
- Enjoys Taking Care Of Others
- Communicates Well
Timeline
Manager
Texas Best Doodles
02.2021 - Current
Accounts Receivable Specialist
Bridgeport Tank Trucks
06.2013 - 04.2018
Veterinary Technician
Bridgeport Animal Hospital
01.2010 - 02.2021
Veterinary Technician
Bridgeport Animal Hospital
03.2002 - 04.2007
GED -
GED
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