Kaya Brewster
Frederick,MD
Summary
Accomplished Practice Administrator and Delivery Driver with a proven track record in operations management and performance improvement. At Circular Community Care, spearheaded strategies enhancing patient satisfaction and care quality, while mastering HIPAA compliance. Known for exceptional human resources management and fostering a positive, efficient workplace environment. Achieved significant process optimizations, demonstrating a unique blend of analytical and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber Eats
11.2019 - Current
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Practice Administrator
Circular Community Care
08.2019 - 06.2022
- Ordered all office supplies and kept check on inventory levels.
- Consulted with healthcare professionals on business decisions.
- Boosted staff morale by offering constructive feedback and specific direction.
- Addressed and remedied all patient or team member issues.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
Education
High School Diploma -
Brunswick High School
Brunswick, MD06-2009
Skills
- HIPAA Compliance
- Operations Management
- Performance Improvement
- Practice Marketing
- Scheduling Coordination
- Human Resources Management
Accomplishments
2014 Scribe of the Year (Scribe America)
Timeline
Delivery Driver
Uber Eats
11.2019 - Current
Practice Administrator
Circular Community Care
08.2019 - 06.2022
High School Diploma -
Brunswick High School
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