Kaya Coderoni
Trenton,USA
Summary
Detail-oriented administrative and operations professional with 5+ years of experience managing client intake, documentation, data entry, payment processing, and daily office operations. Strong background in customer-facing roles requiring accuracy, confidentiality, and organization. Proven ability to track records, support receivables, and collaborate across teams in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Sephora USA
Lawrenceville, NJ
09.2024 - Current
- Manage administrative and operational processes including data entry, documentation, scheduling, and reporting
- Maintain accurate records related to inventory, payroll, and operational compliance
- Process vendor invoices and support payment submissions to third-party partners
- Track discrepancies, follow up on outstanding items, and ensure timely resolution
- Communicate with internal teams to support workflow efficiency and organization
- Serve as a primary point of contact for employee and client-facing inquiries
Counter Manager
Clinique
Hamilton, NJ
11.2022 - 09.2024
- .Managed client intake by collecting required documentation and entering information accurately into internal systems
- Maintained detailed records to support client retention, follow-ups, and reporting
- Handled administrative tasks including email correspondence, data entry, spreadsheet updates, and record tracking
- Addressed client concerns using active listening and clear verbal communication
- Supported outreach initiatives by engaging with clients and maintaining positive relationships
Key Holder
Blue Mercury
Marlton, NJ
11.2021 - 09.2022
- Managed team of sales associates to achieve store goals and targets.
- Provided excellent customer service and resolved issues in a timely manner.
- Responsible for opening and closing store, including handling cash deposits.
Operations Manager
Ulta Beauty
Flemington, NJ
05.2018 - 11.2021
- Oversaw daily administrative operations including documentation, reporting, scheduling, and cash reconciliation
- Tracked receivables, resolved discrepancies, and ensured accurate financial records
- Processed payments, deposits, and vendor-related documentation
- Maintained spreadsheets and operational logs to support management decisions
- Collaborated with leadership to improve efficiency and implement operational processes
Education
Associate of Science -
Mercer County Community College
Skills
- Client intake & documentation
- Data entry & record management
- Spreadsheet management (tracking, reporting)
- Drafting correspondence
- Faxing, copying, scanning, transcription
- Vendor payment processing
Intake & Administrative
Accounts & Operations
- Receivables tracking & follow-up
- Invoice review & reconciliation
- Process improvement
- Strong verbal communication
- Active listening
- CRM & internal systems (quick learner)
- Customer service & client retention
Communication & Systems
LANGUAGES
English
Timeline
Operations Manager
Sephora USA
09.2024 - Current
Counter Manager
Clinique
11.2022 - 09.2024
Key Holder
Blue Mercury
11.2021 - 09.2022
Operations Manager
Ulta Beauty
05.2018 - 11.2021
Associate of Science -
Mercer County Community College