Kaya Feaster
Boone,NC
Summary
Dynamic and professional, adept in customer service and time management, honed at Skin. By Lori and Marquee Cinemas. Excelled in enhancing customer satisfaction and streamlining record-keeping, demonstrating strong problem-solving and verbal communication skills. Proven track record in improving cleanliness standards and fostering client relationships, contributing to repeat business and operational efficiency.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Skin. By Lori
05.2023 - 05.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Assisted with marketing campaigns to promote spa services.
Movie Theater Attendant
Marquee Cinemas
08.2022 - 05.2023
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Ensured a clean and enjoyable movie-going experience for patrons by meticulously maintaining theater cleanliness and addressing any issues promptly.
- Demonstrated adaptability by working various positions within the theater as needed, including box office cashier, concession attendant, usher, and projectionist duties.
- Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
- Checked IDs for age-restricted shows in compliance with regulations.
- Assisted team members with inventory management, contributing to optimal stock levels and minimal waste.
Education
Bachelor of Science - Elementary Education
Appalachian State University
Boone, NC05-2028
Skills
- Customer Service
- Time Management
- Filing
- Customer Relations
- Strong Problem Solver
- Verbal Communication
- Professional and mature
Timeline
Administrative Assistant
Skin. By Lori
05.2023 - 05.2024
Movie Theater Attendant
Marquee Cinemas
08.2022 - 05.2023
Bachelor of Science - Elementary Education
Appalachian State University
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