Kaya J. Jones
Los Angeles,CA
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
20
20
years of professional experience
Work History
Security Officer
Sepulveda Center
07.2017 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Professional
Marina City Club
01.2012 - 03.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
DirectTV
01.2008 - 01.2010
- Foot patrol and monitor company premise through CCTV
- Access control at reception area
- Customer service, including answering phones
Fox Cable
01.2005 - 01.2008
- Foot patrol to ensure safety of facility, and access control at reception area
- Customer service, including answering phones
Education
Certificate - Security
Coast Career Institute
Los Angeles, CA01.2011
High School Diploma -
Birmingham Senior High
Van Nuys, CA01.1996
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
Strengths And Interests
- Over 15 years of experience in security; working for major corporations in Los Angeles
- Effective communicator and quick problem solver
- Proven record of being able to engage guests in a professional and courteous manner
Timeline
Security Officer
Sepulveda Center
07.2017 - Current
Security Professional
Marina City Club
01.2012 - 03.2017
DirectTV
01.2008 - 01.2010
Fox Cable
01.2005 - 01.2008
Certificate - Security
Coast Career Institute
High School Diploma -
Birmingham Senior High
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