
Seeking an opportunity to leverage my experience, skills, and education to make a meaningful and positive impact on society.
Assist in diagnosing and resolving technical hardware and software issues.
• Provide support for IT infrastructure, including desktops, laptops, networks, and peripherals.
• Install, configure, and update software and hardware as needed.
• Respond to service requests and document troubleshooting steps.
• Support senior technicians in conducting system tests and maintenance.
• Assist in managing IT inventory and tracking equipment usage.
• Provide customer support by answering technical inquiries.
• Ensure compliance with IT security policies and procedures.