Kayana Oro
Los Angeles,CA
Summary
Developed exceptional leadership and team management skills in fast-paced bar environment, ensuring seamless operations and high customer satisfaction. Expertise in inventory management, staff training, and customer engagement. Seeking to leverage these transferable skills to excel in new and challenging field.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Bar Lead
Activated Events LLC
09.2023 - Current
- Proficiently selling high volume craft cocktails at sold out events in an efficient and timely manner
- Accurately manage inventory and cash control
- Assist in problem solving matters
- Ensure positive experience and interactions with customers
Bartender
Salute Bar Events
05.2023 - Current
- Adept at maintaining a clean and organized bar area
- Knowledgeable about drink combinations
- Committed to serving with a smile
- Provide customer with exceptional experience
Bar Captain
David & Marco Company
07.2021 - Current
- Works alongside multiple sophisticated VIP events and companies
- Provides exceptional interpersonal skills and friendly demeanor
- Adhere to established pouring standards and drink recipes to provide a consistent product to the guests
- Assess accurate inventory maintenance; supervise bar team
Bartender
Cocktail Academy
06.2021 - 12.2024
- Contracted with high end clientele for VIP events, Gala’s, private residences, weddings, baht mitzvahs
- Adapts quickly to unique social settings
- Make variety of signature, craft, and classic cocktails in a prompt manner
Bartender
Jimmy’s Famous American Tavern
03.2018 - 03.2020
- Won competitions for highest daily special sales
- Consistently high sales for restaurant throughout each shift
- Seasonal banquet events
Bartender
Trevor’s at the Tracks
05.2018 - 10.2019
- Provide excellent customer service, build rapport with VIP guests
- Quickly adapting to daily menu changes
- Facilitate serving large groups, parties, and special events
Education
Bachelor of Science - Marketing
California State University
Long Beach, CA 01.2016 - 05.2018
Bachelor of Science - Study abroad through CSULB
Deakin University
Melbourne, AUS 02.2017 - 12.2017
Skills
Staff leadership
Detail oriented
Client management
Marketing planning
Event organization
Website creation
Ability to work under pressure
Time management
Flexibility and adaptability
Positive attitude
Client relations
Advanced communication
Problem-solving
Timeline
Bar Lead
Activated Events LLC
09.2023 - Current
Bartender
Salute Bar Events
05.2023 - Current
Bar Captain
David & Marco Company
07.2021 - Current
Bartender
Cocktail Academy
06.2021 - 12.2024
Bartender
Trevor’s at the Tracks
05.2018 - 10.2019
Bartender
Jimmy’s Famous American Tavern
03.2018 - 03.2020
Bachelor of Science - Study abroad through CSULB
Deakin University
02.2017 - 12.2017
Bachelor of Science - Marketing
California State University
01.2016 - 05.2018