Multi-talented department lead proficient in team oversight and client engagemnt. Adept at handling multiple areas of operations without losing service quality or team productivity. Bringing several-year record of industry success.
Overview
5
5
years of professional experience
Work History
Department Lead
Academy Sports Outdoors
Fort Worth, TX
04.2023 - 08.2024
Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
Resolved customer complaints in a timely manner by identifying root causes of issues.
Assistant Store Manager
Captain D's Seafood
Stephenville , TX
06.2022 - 04.2023
Provided leadership support during peak business hours by motivating staff members to meet targets.
Shift Manager
Mcdondals
Stephenville, TX
11.2019 - 04.2023
Coordinated with other departments to resolve customer inquiries in a timely manner.