Kayce Lynes
York Springs,PA
Summary
Accomplished Service Dog Trainer and Administration Assistant with a proven track record at Premier Construction Group, excelling in customer service and strong multitasking. Expert in creating efficient training programs and enhancing client satisfaction, demonstrating exceptional hospitality service expertise and prioritization. Achieved a higher success rate of service dogs through meticulous evaluation and training. Motivated Waitress at Veterans of Foreign Wars with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Veterans of Foreign Wars
04.2020 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Service Dog Trainer
Self Employed Services
01.2022 - 11.2023
- Developed specialized training programs for various types of service dogs, including mobility assistance, seizure response, and diabetic alert dogs.
- Increased overall efficiency of training sessions by implementing time management strategies and well-structured lesson plans.
- Improved client satisfaction by providing consistent communication on the progress of their service dog''s training.
- Evaluated potential service dogs for temperament, trainability, and physical aptitude, ensuring a higher success rate of animals successfully completing the program.
Administration Assistant
Premier Construction Group
03.2022 - 06.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Esthetics
Cosmo Beauty Academy
Carlisle, PAHigh School -
Northern York High School
Dillsburg, PA06.2021
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Hospitality service expertise
- Service prioritization
Certification
Eyelash Extensions Course Certificate
Eyebrow Lamination Certificate
Dermaplaning Certificate
Timeline
Administration Assistant
Premier Construction Group
03.2022 - 06.2023
Service Dog Trainer
Self Employed Services
01.2022 - 11.2023
Waitress
Veterans of Foreign Wars
04.2020 - 01.2024
Esthetics
Cosmo Beauty Academy
High School -
Northern York High School
Eyelash Extensions Course Certificate
Eyebrow Lamination Certificate
Dermaplaning Certificate
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