Kayce Zamudio
Yreka,CA
Summary
Dynamic Case Manager with a proven track record at County of Siskiyou, adept at problem-solving and case management. Successfully enhanced compliance and documentation accuracy while fostering strong relationships with clients. Recognized for exceptional organization and multitasking skills, ensuring effective case strategies and improved client outcomes.
Compassionate Case Manager experienced in [Type] environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
9
9
years of professional experience
Work History
Case Manager
County of Siskiyou
04.2021 - Current
- Maintained detailed case documentation in compliance with regulatory standards and agency policies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Server
Roadhouse Bar And Grill
02.2017 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to meet customer needs.
- Trained new servers on menu knowledge and service protocols, enhancing team performance and service quality.
- Implemented process improvements for order accuracy, reducing customer complaints and enhancing dining experience.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Skyview High School
BillingsAssociate of Arts - Criminal Justice
College of The Siskiyous
YrekaSkills
- Problem-solving
- Case management
- Time management
- Active listening
- Organization and multitasking
- Decision-making
- Positive attitude
Timeline
Case Manager
County of Siskiyou
04.2021 - Current
Server
Roadhouse Bar And Grill
02.2017 - Current
High School Diploma -
Skyview High School
Associate of Arts - Criminal Justice
College of The Siskiyous