KayCee Hurley

-Coordinated daily dispatch of oilfield services including rig moves, pipe hauls, vac truck jobs, hot shots, and various slick hauls.

-Coordinated and obtained oversize/overweight permits for various trucks and equipment with Montana and North Dakota county and state systems.

-Prepared and maintained detailed logs, service tickets, and documentation for billing and operational records in Salesforce.

-Maintained clear and calm communication with drivers, field personnel, and management during high stress situations including equipment failures and time critical job changes.

-Demonstrated exceptional situational awareness and decision making in fast paced scenarios to reduce downtime.

-Trained and mentored new dispatchers, helping them understand systems, compliance requirements, and customer expectations.

• Designed personalized fitness programs tailored to individual client goals and needs.
• Conducted one-on-one training sessions, ensuring proper technique and safety protocols.
• Motivated clients through positive reinforcement and progress tracking strategies.
• Educated clients on nutrition and wellness best practices to support fitness objectives.
• Led group fitness classes, fostering a supportive community environment among participants.

- Returned to previous role

• Cultivated strong customer relationships to enhance loyalty and repeat business.
• Demonstrated product knowledge by providing detailed vehicle information and addressing customer inquiries.
• Collaborated with finance team to facilitate seamless loan approvals for customers, enhancing service efficiency.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Answered telephone and email inquiries from potential customers.

-Coordinated daily dispatch of freshwater and production water trucks to and from well sites, disposals, various rig, and frac locations.

-Scheduled and routed drivers efficiently to minimize downtime and maximize loads while maintaining full compliance with DOT regulations.

-Monitored truck locations using Geotab fleet tracking system.

-Tracked water volumes by reading tank gauges that were sent on an hourly basis.

-Maintained accurate field tickets through Field FX Salesforce

-Dispatched side dumps and belly dumps for a variety of construction projects, coordinating materials delivery and haul off operations.

-Scheduled and dispatched tankers to haul brine, freshwater, and crude oil, ensuring timely and safe transport across multiple job sites.

-Managed driver hours and telematics data to ensure compliance with DOT regulations, including HOS and vehicle operation standards.

-Created and maintained monthly driver schedules, including shift rotations and time off planning to ensure uninterrupted 24/7 operations.

-Entered daily load and haul information into invoice tracking system to ensure accurate billing and record keeping.

-Dispatched vac trucks, side dumps, winch trucks, and hydrovacs to support rig, production, and completion operations.

-Monitored water levels on production sites reading gauges, ensuring timely hauling and disposal to maintain efficient operations.

-Entered accurate daily load and haul data into invoice tracking system to support billing and job reconciliation.

-Took and prioritized customer phone calls, following specific site requirements and client instructions.

-Maintained compliance with DOT regulations and company safety protocols through careful driver scheduling and route management.

-Trained and mentored new dispatchers, helping them understand systems, routes, compliance requirements, and customer expectations.

-Dispatched fuel trucks from refineries and bulk tanks based on demand and fuel availability.

-Coordinated small load fuel routes to fill fuel tanks and generators around town and on various locations.

-Coordinated transport tankers by monitoring burn rates and fuel levels across frac locations to ensure tanks remained filled without interruption to operations.

-Managed driver schedules, HOS, and Qualcomm data to ensure full DOT compliance and efficient load planning.

-Trained and supported new dispatchers in the Permian Basin, helping to centralize dispatch operations and standardize procedures.

-Maintained customer profiles and orders within SAP ensuring data integrity and communication.

-Reviewed and priced field tickets, accurately coding them for entry into payroll and customer billing systems.

-Audited and processed employee hourly paperwork to ensure timely and accurate payroll and invoicing.

-Answered incoming customer calls to take service orders and relayed detailed information to dispatch for scheduling.

-Reviewed and corrected daily driver paperwork, ensuring accuracy in job codes, quantities, and billing information prior to processing.

-Entered and validated driver tickets and haul data into company's tracking system to support payroll and customer billing.

-Scanned and organized all documentation for payroll processing, maintaining clear, audit ready records.

-Collaborated with dispatch and operations teams to resolve discrepancies in field paperwork and ticket data.