Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaycee Parry

Seattle,WA

Summary

Highly effective and reliable business manager capable of revitalizing current businesses or enhancing already strong systems through confident leadership qualities developed over many years of experience. Recognized for effective market branding and strategy as well a proficiency in real time problem solving. My goal is to find somewhere that prioritizes quality and efficiency to challenge my skillset.

Overview

11
11
years of professional experience

Work History

General Manager /Small Business Co-Owner

Cafe Volare
Enid, OK
02.2023 - Current
  • Menu creation and event planning
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
  • Running social media for multiple locations and different businesses under our umbrella
  • Trained employees on duties, policies and procedures.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

Server Lead

Enid Brewing Co
Enid, OK
08.2021 - 01.2022
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Ensured compliance with local health department regulations regarding food safety standards.

Chiropractic Office Manager

Moore Chiropractic
Olympia, WA
05.2013 - 01.2019
  • Developed and implemented office policies and procedures to ensure efficiency and accuracy in the front office.
  • Generated weekly reports on patient visits, revenue collected and other pertinent data.
  • Ensured compliance with HIPAA regulations by training staff on proper handling of confidential information.
  • Processed insurance claims accurately to ensure reimbursement from insurance companies.
  • Monitored accounts receivable and payable status, generating invoices when necessary.
  • Managed patient scheduling, verifying insurance coverage and collecting payments.
  • Analyzed trends in the industry to identify areas where additional services can be offered or improved upon.
  • Responsible for interviewing, hiring, training and supervising front desk personnel.
  • Created marketing campaigns to increase visibility of the practice within the community.
  • Performed data entry into electronic health records system as needed.

Education

Associate of Arts -

Columbia Basin College
Pasco, WA
08-2021

Skills

  • Service Quality Improvement
  • Business Development
  • Customer Relationship Management
  • Operations Oversight

References

References available upon request.

Timeline

General Manager /Small Business Co-Owner

Cafe Volare
02.2023 - Current

Server Lead

Enid Brewing Co
08.2021 - 01.2022

Chiropractic Office Manager

Moore Chiropractic
05.2013 - 01.2019

Associate of Arts -

Columbia Basin College

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Kaycee Parry