KAYCI SNOW
Phoenix,US
Summary
Hard working individual completing work quickly to consistently exceed targets. Reliable team member accustomed to take on challenging tasks. Dedicated to business success.
Overview
11
11
years of professional experience
Work History
Cashier/Server
Heritage at Sportsman's Park
03.2023 - Current
- Adapted to POS systems.
- Ensured smooth, efficient service.
- Served high volume events of 1,000+ guest.
- Handled multiple customer orders during peak hours.
- Maintained a clean and organized work environment.
- Set ups and tear downs for private events.
Server
Revel Scottsdale
03.2023 - Current
- Demonstrated excellent teamwork.
- Reorganized supply and service stations.
- Took detailed and accurate orders.
- Created a positive atmosphere during each shift.
- Managed opening and closing duties.
- Re-engaged dissatisfied customers.
- Improved customer experience.
- Enhanced restaurant atmosphere.
- Consistently exceeded expectations.
- Resolved guest complaints and concerns promptly.
911 Dispatcher
Wyandot County Sheriff
09.2018 - 04.2021
- Enhanced call-handling time.
- Provided CPR instructions until paramedics arrived.
- Calmly addressed high-stress situations.
- Directed appropriate emergency resources effectively.
- Collaborated with first responders and supervisors.
- Operated radios and alarm monitors.
- Monitored multiple communication channels.
- Documented detailed incident information.
Caterer
Eighty Eight Catering
01.2015 - 09.2018
- Arranged food stations to enhance guest experience.
- Managed service and takedown for events.
- Ensured food was served hot and fresh.
- Adapted quickly to unexpected changes during events, maintaining high service standards.
Education
High School -
Upper Sandusky High School
Upper Sandusky, OH01.2017
Skills
- POS systems proficiency
- Multitasking during peak hours
- Conflict resolution and problem-solving
- Time management in high-volume settings
- Customer service excellence
- Prioritization
- Attention to detail with orders
- Compliance with cleanliness standards
- Order accuracy in fast-paced environments
- Maintaining calm under pressure
- Work ethic and integrity
- Reliability and punctuality
Timeline
Cashier/Server
Heritage at Sportsman's Park
03.2023 - Current
Server
Revel Scottsdale
03.2023 - Current
911 Dispatcher
Wyandot County Sheriff
09.2018 - 04.2021
Caterer
Eighty Eight Catering
01.2015 - 09.2018
High School -
Upper Sandusky High School