KaycieAnn Reill
Medford,OR
Summary
Dynamic business leader with a proven track record of customer satisfaction. Excelling in operations management and personnel development. Expert in inventory control and financial reporting, driving efficiency and profitability. Recognized for fostering high-performing teams and enhancing customer satisfaction through strategic initiatives and effective training programs.
Overview
10
10
years of professional experience
Work History
Business Owner/ Operator
True to Clean
Portland, OR
11.2014 - 08.2023
- Managed daily operations, ensuring efficient workflow and service quality.
- Trained and supervised staff, improving team performance and customer satisfaction.
- Developed cleaning protocols, enhancing operational efficiency and safety standards.
- Implemented inventory management systems, reducing waste and optimizing supply levels.
- Analyzed customer feedback to refine services, driving repeat business and client loyalty.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
General Manager
Hello India
Portland, OR
06.2021 - 10.2021
- Led operational strategy to enhance service delivery and customer satisfaction.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Implemented staff training programs to elevate team performance and service standards.
- Fostered collaboration between departments to ensure seamless operations and communication.
Nonprofit Organization Director
Women's Achievement Collaborative
Portland, OR
01.2018 - 01.2020
- Developed strategic partnerships with local organizations to enhance program outreach and community engagement.
- Led fundraising initiatives that increased donor contributions and expanded resource availability for programs.
- Oversaw staff development and training programs to improve team performance and service delivery efficiency.
- Implemented evaluation processes to assess program effectiveness and drive continuous improvement in services offered.
- Collaborated with board members to align organizational goals with community needs and mission objectives.
- Developed a high-performing team by recruiting, training, and retaining skilled staff members who contributed to the overall success of the organization.
- Created impactful marketing materials that effectively communicated the organization''s mission, vision, values, and accomplishments to diverse audiences.
FOH Supervisor
Caleroga Terrace
Portland, OR
02.2017 - 09.2017
- Managed daily operations, ensuring efficient workflow and service quality.
- Trained and supervised staff, improving team performance and customer satisfaction.
- Developed cleaning protocols, enhancing operational efficiency and safety standards.
- Implemented inventory management systems, reducing waste and optimizing supply levels.
- Analyzed customer feedback to refine services, driving repeat business and client loyalty.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
Medication Aide
Bonaventure Gresham
22514 SE Stark St.
02.2013 - 08.2013
- Administered medications accurately per physician instructions and facility protocols.
- Monitored residents for side effects and adverse reactions, ensuring timely reporting to nursing staff.
- Documented medication administration in electronic health records, maintaining compliance with regulatory standards.
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
Education
Nursing Prerequisites
Portland Community College
Portland, Oregon, ORMental Health Counseling
Arcs To Freedom
Skills
- Entrepreneurial leadership
- Leadership and team building
- Problem resolution
- Operations management
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
Personnel management
Sales tactics
Financial reporting
Inventory control
Operations management
Entrepreneurial leadership
Timeline
General Manager
Hello India
06.2021 - 10.2021
Nonprofit Organization Director
Women's Achievement Collaborative
01.2018 - 01.2020
FOH Supervisor
Caleroga Terrace
02.2017 - 09.2017
Business Owner/ Operator
True to Clean
11.2014 - 08.2023
Medication Aide
Bonaventure Gresham
02.2013 - 08.2013
Nursing Prerequisites
Portland Community College
Mental Health Counseling
Arcs To Freedom