Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Custom
Accomplishments
References
Timeline
Generic

Malik Kaddoura

Tulsa

Summary

Results-driven entrepreneur with expertise business management, logistics coordination and team development. Demonstrate ability to transform industry knowledge into actionable organized plans required in meeting its definite end goal in a spirit of harmony. Understanding customer satisfaction and fostering strong client relationships. Understanding the importance of adding value to leaders who can multiply value to others on a consistent basis.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Owner/Operator

Mac Mobile Mechanic
Tulsa
08.2021 - Current
  • Oversee daily operations of mobile mechanic service catering to diverse clientele.
  • Coordinated scheduling and logistics for on-site vehicle repairs and maintenance.
  • Trained and mentored new technicians on service procedures and client engagement.
  • Developed engaging content for social media platforms to enhance brand visibility.
  • Brainstorm ideas for new campaigns or marketing initiatives.
  • Managed social media accounts to increase online presence and audience interaction.
  • Utilize advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Knowing the importance of planning and informed decision-making.
  • Always learning new knowledge of industry trends.
  • Transforming knowledge into structured action plans for achieving specific goals while fostering harmony with an engaging demeanor.
  • Follow up with customers to ensure customer satisfaction.

Business operater.

Ramsey Allan
Tulsa
01.2020 - 08.2025
  • Diagnosed vehicle issues using advanced diagnostic tools and software.
  • Conducted thorough inspections to identify safety and performance deficiencies.
  • Performed routine maintenance on various makes and models of vehicles.
  • Repaired engines, transmissions, and electrical systems to restore vehicle functionality.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Keen eye for vehicle purchases, sourcing and repairing culprit components.
  • Advertise with detailed pictures to sell having high customer satisfaction rate and always choosing to bring a positive attitude.
  • Ensuring everyone had a voice at the table.

Operations Driver (Seasonal)

United Postal Service, UPS
Tulsa
10.2024 - 01.2025
  • Conducted pre-trip inspections to ensure vehicle safety and functionality.
  • Operated delivery vehicles to transport goods safely and efficiently.
  • Followed designated routes while adhering to traffic regulations and safety protocols.
  • Responsible for commit times and ensuring customers receive their complete order.
  • Highly organized to be effective with each stop required planning ahead.

Education

High School Diploma -

Jenks High
Jenks, OK
05-2008

Skills

  • Business management
  • Success conscious growth mindset
  • Personal Development
  • Vehicle diagnostics and repairs
  • Customer relationship management
  • Logistics coordination
  • Social media management
  • Effective communication
  • Decision making
  • Attention to detail
  • Competitor trend research
  • Entrepreneurial leadership
  • Personnel management
  • Operations management
  • Inventory control
  • Financial reporting
  • Small business operations
  • Strategic marketing
  • Verbal and written communication
  • Organizational development
  • Employee development
  • Innovation management
  • Bookkeeping
  • Process improvement
  • Team collaboration and leadership
  • Business marketing
  • Staff hiring
  • Entrepreneurial personality
  • Sales strategics
  • Start-up operations
  • Incident response
  • Purchasing and planning
  • Driven and determined
  • Trends analysis
  • Professional networking
  • Customer relations
  • Business development
  • Negotiation
  • Sales oversight
  • Quality assurance
  • Public speaking
  • Policies and procedures development
  • Customer service
  • Cost analysis and savings
  • Social media marketing
  • Consulting
  • Staff management
  • Project management
  • Staffing oversight
  • Contract negotiations
  • Brand marketing
  • Vehicle diagnosis
  • Problem solving

Affiliations

  • Personal Development.
  • Reading.
  • Exercise.
  • Being a Father to a a daughter whom is a Senior in high school.
  • Success conscious and positive in bringing a growth mindset.
  • Leadership by inspiration and consent of the intelligent student.
  • Willingness to assume full responsibility.
  • If you wing it success is probable. If you plan for it success is inevitable.

Certification

  • Valid Oklahoma drivers license.

Languages

English
Full Professional

Custom

Growth

Accomplishments

  • Business Owner and Operator.
  • Team Leader.
  • Content Creator.
  • Business Management.
  • Proficient in Personal Development.

References

References available upon request.

Timeline

Operations Driver (Seasonal)

United Postal Service, UPS
10.2024 - 01.2025

Business Owner/Operator

Mac Mobile Mechanic
08.2021 - Current

Business operater.

Ramsey Allan
01.2020 - 08.2025

High School Diploma -

Jenks High

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