Kaycie L. Kraus
Manager
Fenton,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability to new situations and exceptional time management and interpersonal skills. Adept at multitasking, working under pressure to accomplish team goals. Proven ability to work effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Barn Manager
White Pine Stables
Pacific , MO
2021.06 - Current
- Developed and implemented barn management strategies to ensure safety of horses, staff and clients.
- Maintained records of horse health, feed, equipment, medications, and supplies.
- Monitored inventory and performed maintenance checks.
- Scheduled and coordinated activities between farriers, veterinarians, trainers and other professionals involved in providing services to horses and clients.
- Created a logo for White Pine Stables and an apparel website.
Relief Assistant Manager/Store Clerk
QuikTrip
Fenton , Missouri, , Missouri
2018.12 - Current
- Greet customers in a friendly and professional manner, providing excellent customer service
- Operate cash registers to process payments for merchandise and service
- Stock shelves with products, assuring that all items are properly labeled and priced
- Assist customers with locating items, answering questions about product availibility and pricing
- Maintain cleanliness of store by sweeping the floors, wiping down counters and cleaning bathrooms
- Receive deliveries from vendors and ensure accuracy of orders
- Monitor inventory and order stock as necessary
- Process returns and exchanges according to company policy
- Follow safety protocols when handling hazardous materials such as gasoline and propane
- Ensure compliance with local, state and federal laws regarding sale of alcohol and tobacco products
- Provide assistance to other departments as needed
- Provide guests with friendly, professional and fast service
- Received 100% scores on customer service secret shopper evaluations, 2019, 2020, 2021, 2022
- Cashiered with two cash registers at once in tandem to maximize customer satisfaction
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained accurate records of daily transactions such as sales receipts, deposits, returns and exchanges.
- Analyzed financial data to identify trends or opportunities for improvement within the store.
- Conducted regular meetings with store staff to discuss current issues, upcoming events, promotions and other topics related to store operations.
- Reviewed employee performance evaluations regularly to ensure adherence to company standards.
- Maintained a clean environment by ensuring that shelves were stocked properly and displays were attractive.
- Provided feedback on product lines based on customers' needs or preferences.
- Investigated potential theft incidents within the store in accordance with company guidelines.
- Identified areas where cost savings could be achieved without compromising quality or service levels.
- Created weekly schedules for employees based on workload requirements while taking into consideration availability of staff members.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Created and managed budgets for travel, training and teambuilding activities.
- Proposed or approved modifications to project plans.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
Photographer
Self Employed Services
, MO
2016.08 - Current
- Set up lighting equipment and adjust camera settings to capture desired images.
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Develop film, print photos, and make digital copies of existing photos.
- Use LightRoom and Photoshop to edit images.
- Proficient in Adobe Photoshop, Lightroom, and other photo editing software.
- Proficient in digital photography and videography techniques.
- Create portfolios for clients to showcase work.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Review proofs with clients to determine which images should be printed or published.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Compose creative shots from different angles that are visually appealing.
- Provide direction to models and subjects throughout photoshoots while capturing natural expressions.
- Assist in planning setup of shoots including location scouting.
- Ensure safety of people involved in photo sessions by following all applicable laws and regulations.
- Deliver quality products within deadlines established by clientele.
- Photographed special events, parties and portraits.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Explained price and package details to customers.
- Planned and obtained original shots using innovative thinking and new techniques.
- Saved and archived images and maintained master image library for future use.
Education
Bachelor of Science - Business Administration
Maryville University of Saint Louis
St Louis, MO05.2023
High School Diploma -
Rockwood Summit High School
Fenton, MO05.2018
Skills
- Patience and ability to work well in individual and team settings including high stress situations in order to meet goals
- Detail oriented
- Quality Management of product and services
- Provide exceptional customer service and satisfaction
- Spreadsheet Development and implementation
- Self-motivated
- Manage inventory and order completion
- Perform financial audits
- Conduct training sessions for new team members
Volunteer Work
Equine Assisted Therapy | Healing Hoofsteps- Summer of 2020, Crestview, FL
Professional Links
https://white-pine-stables.myspreadshop.com/
https://www.instagram.com/kayciekrausphoto?igsh=ZGNjOWZkYTE3MQ%3D%3D&utm_source=qr
Timeline
Barn Manager
White Pine Stables
2021.06 - Current
Relief Assistant Manager/Store Clerk
QuikTrip
2018.12 - Current
Photographer
Self Employed Services
2016.08 - Current
Bachelor of Science - Business Administration
Maryville University of Saint Louis
High School Diploma -
Rockwood Summit High School
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