Kayda Roberts
Prosser,WA
Summary
Positive, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve goals. Reliable and dependable employee seeking part time position. Offering excellent communication and good judgment. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sister to Sister 509-786-7467
Prosser, Washington
05.2024 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Helped customers find specific products, answered questions, and offered product advice.
House/Pet Sitter
Ashleigh Mason 509-830-6170
Prosser, Washington
06.2021 - Current
- Fed and cleaning up after pets indoors and outdoors.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
- Occupied personal residences to maintain security of property and oversee necessary business and repair transactions during temporary absence of owner.
- Communicated with homeowner via phone or text.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and watered animals and replaced dirty bedding and litter boxes.
Retail Store Associate
Ross Dress For Less 509-836-0649
Sunnyside, Washington
05.2022 - 09.2022
- Engaged in on-going development of personal selling skills and product knowledge.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
House Cleaner/Organizer
Stephanie Lowe 509-303-5496
Prosser, Washington
05.2021 - 09.2021
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Painted interior walls and cabinets.
- Organized and decluttering of rooms
- Completed any other projects that were requested.
Education
Prosser High School
Prosser, WA06.2023
Skills
- Dependable and Responsible
- Verbal and Written Communication
- Active Listening
- Client Relationship Management
- Valid Driver's License
- Reliable Vehicle
- Honest and Trustworthy
- Schedule Adherence
- Problem Solving
Accomplishments
- George Washington Foundation Scholarship Recipient
- Barbara Troop Scholarship Recipient
- Varsity Girls Soccer Letter
- CBC Foundation Scholarship Recipient
Timeline
Sales Associate
Sister to Sister 509-786-7467
05.2024 - Current
Retail Store Associate
Ross Dress For Less 509-836-0649
05.2022 - 09.2022
House/Pet Sitter
Ashleigh Mason 509-830-6170
06.2021 - Current
House Cleaner/Organizer
Stephanie Lowe 509-303-5496
05.2021 - 09.2021
Prosser High School
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