Kaydance Perkins
Springfield,MO
Summary
Proven customer service expert with a track record of enhancing customer satisfaction. Adept at multitasking and complex problem-solving, I excel in high-pressure environments, ensuring efficient service and accurate money handling. My collaborative spirit and sales techniques have consistently boosted team performance and service standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
The Roost Bar And Grill
09.2024 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Waitress
Freds Fish House
06.2023 - 07.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Crew Member
Mcdonalds
01.2023 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
High School Diploma -
Thayer High School
Thayer, MO05.2024
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Handling Complaints
- Complex Problem-Solving
- Accurate money handling
- Sales Techniques
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- [State] Driver's License
- Microsoft Office Specialist (MOS) Certification
Microsoft Associates
I passed the Microsoft Powerpoint 2019 exam along with the Microsoft Word 2019 exam in a Computer Application course.
Timeline
Waitress
The Roost Bar And Grill
09.2024 - Current
Waitress
Freds Fish House
06.2023 - 07.2024
Crew Member
Mcdonalds
01.2023 - 05.2023
High School Diploma -
Thayer High School
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