Summary
Overview
Work History
Education
Skills
Timeline
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Kaydance Warner

Ridgecrest,CA

Summary

Experienced with effective communication and active listening in customer interactions. Utilizes problem-solving techniques to address and resolve client concerns efficiently. Track record of maintaining high levels of customer satisfaction through empathy and patience. Experience with food handling and in fast paced environments. Dedicated to make a positive experience for every guest and fellow employee with a positive attitude.

Overview

5
5
years of professional experience

Work History

Spark Driver

Walmart
03.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Member Service Representative

AltaOne Federal Credit Union
03.2023 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
  • Maintained high-quality service by adhering to company policies and standards in all member interactions.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
  • Built rapport with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing.

Crew Member

Classic Burgers
08.2021 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Crew Member

McDonald's Restaurant
06.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Walmart Associate

Walmart
05.2020 - 08.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.

Education

Associate of Science - Business Administration 2.0

Cerro Coso Community College
Ridgecrest, CA
08-2025

Skills

  • Computer Literacy and proficiency
  • Team player with positive attitude
  • Safe food handling
  • Time management
  • Customer service standards
  • Active listening
  • Critical thinking
  • Cash handling
  • Organization

Timeline

Spark Driver

Walmart
03.2023 - Current

Member Service Representative

AltaOne Federal Credit Union
03.2023 - 05.2023

Crew Member

Classic Burgers
08.2021 - 09.2021

Crew Member

McDonald's Restaurant
06.2021 - 08.2021

Walmart Associate

Walmart
05.2020 - 08.2020

Associate of Science - Business Administration 2.0

Cerro Coso Community College

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Kaydance Warner