Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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KAYDEN CARDINEZ

KAYDEN CARDINEZ

Saint Leo

Summary

Growth-oriented and ambitious individual with a determination for success. Equipped with a plethora of skills and the ability to work well under pressure. Enthusiastic and eager to gain professional experiences. I would be an asset to your establishment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cargo Ramp Agent

FedEx
Tampa
04.2025 - Current
  • Loaded and unloaded cargo from aircraft and vehicles efficiently.
  • Inspected cargo for damage and ensured proper handling procedures.
  • Operated ground support equipment for safe cargo operations.
  • Coordinated with team members to maintain workflow during peak hours.
  • Assisted in training new employees on safety standards and procedures.
  • Loaded cargo onto aircraft using forklifts and other equipment.

Customer Service Representative

Alorica
Brooklyn
02.2023 - 08.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Fulfillment Problem Solver

Amazon
Staten Island
11.2022 - 01.2023
  • Investigated and analyzed data from multiple sources to identify trends and root causes of problems.
  • Developed processes, procedures, and strategies for problem resolution and prevention.
  • Gained practical knowledge working together with site managers, face to face, and accomplishing tasks.
  • Hands-on experience working under pressure and taking on leadership roles throughout the warehouse, approved by managers.

Fresh Associate/ Problem Solver

Amazon
Brooklyn
06.2022 - 10.2022
  • Obtained useful practice in the area of a Amazon Problem Solver using computers and Amazon’s network
  • Gained practical knowledge working together with site managers face to face to accomplish tasks
  • Had hands-on experience working under pressure and taking on leadership roles through out the warehouse approved by managers
  • Further developed skills in the areas of leadership, innovation and working as a team leader

Education

High School Diploma -

NorthGate College
St. Augustine, Trinidad W.I.
07.2021

Skills

  • Verbal & Written Communication
  • Leadership
  • Problem solving
  • Organisation
  • Time management
  • Teamwork
  • Flexibility
  • Proficient in MS Suite Programs
  • Cargo handling
  • Team coordination
  • Customer service

Certification

CARIBBEAN SECONDARY EDUCATION CERTIFICATE (CSEC) ‘O’ LEVEL PASSES, Principles of Business, Grade I, Mathematics, Grade II, Human and Social Biology, Grade II, Information Technology, Grade II, English A, Grade III, Geography, Grade III

References

  • Mary Gerson, Case Manager Associate, Metroplus Health Plan, +1 (347) 355-9011
  • Carril Cooper-Wales, RN, DHV, LM, BSc Nursing, Community Liaison Unit, Sangre Grande Hospital, Eastern Regional Health Authority, carrysweetie@yahoo.com, +1 (868) 370-9800, +1 (868) 226-9719

Timeline

Cargo Ramp Agent

FedEx
04.2025 - Current

Customer Service Representative

Alorica
02.2023 - 08.2024

Fulfillment Problem Solver

Amazon
11.2022 - 01.2023

Fresh Associate/ Problem Solver

Amazon
06.2022 - 10.2022

High School Diploma -

NorthGate College

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KAYDEN CARDINEZ