David Gonzalez
Chicago
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cargo Ramp Agent
Swissport Inc
03.2022 - 07.2022
- Handled loading and unloading of cargo aircraft, ensuring secure and accurate placement according to Load Instruction Reports (LIR).
- Inspected and documented Dangerous Goods in compliance with IATA regulations and the Compatibility Storage Chart.
- Performed final checks prior to aircraft departure to confirm cargo compliance with weight and balance standards.
- Coordinated ground services pre-arrival, including marshalling aircraft and operating equipment such as belt loaders, tugs, and high loaders.
- Led operational procedures to ensure cargo build-up met Ground Operations Manual (GOM) standards and FAA safety protocols.
Administrative Assistant
PRP
11.2020 - 03.2023
- Managed sensitive documentation, ensuring confidentiality and compliance with organizational policies.
- Translated official documents from Spanish to English, facilitating clear communication across departments.
- Performed accurate data entry and maintained organized records to support operational efficiency.
- Delivered exceptional customer service, addressing inquiries with professionalism and discretion.
Fleet service clerk
ENVOY AIR
03.2023 - 04.2025
- Unload and upload aircraft.
- Support any other ramp areas.
- Enforced strict security protocols and procedures when screening luggage using advanced scanning technology.
- Actively monitoring incoming and outgoing flights through radio communications ensuring safety regulations were met and bags were taken to their respective destinations without any exception and violations.
- Knowledgeable in a ramp software that is used to track the location and time of the baggage/flights.
Fleet Service Clerk
American Airlines
04.2025 - Current
- Earned the Advanced Driver “Blue Stripe” certification, authorizing operations on O’Hare taxiways and runways while maintaining direct communication with ATCT (Air Traffic Control Tower).
- Demonstrate full knowledge of O’Hare Airport airfield maps and layout; qualified to tow and taxi aircraft using a Goldhofer unit in compliance with airport movement-area protocols.
- Load and unload aircraft efficiently while ensuring compliance with safety and security protocols.
- Provide operational support across multiple ramp areas during daily flight operations.
- Enforce strict TSA and company security procedures during baggage handling and luggage screening, utilizing advanced scanning systems.
- Monitor aircraft arrivals and departures via radio communications, ensuring adherence to safety regulations and timely coordination of ground services.
- Proficient in ramp software systems used to track baggage, cargo, and flight logistics, enhancing operational accuracy and accountability.
Education
Associate - Computer Science
Wilbur Wright College
Chicago, US05.2022
High School Diploma - undefined
North Grand High School
Chicago, US06.2019
Skills
- Fast Learning
- Communication
- Adaptability
- Active Listening
- Problem Solving
- Teamwork
- Microsoft Office
- Excel
- NATO Phonetics
- Data Entry
- Customer Service
- Security Protocols
- Aircraft Operations
Languages
English (Highly proficient)
Spanish (Native)
Timeline
Fleet Service Clerk
American Airlines
04.2025 - Current
Fleet service clerk
ENVOY AIR
03.2023 - 04.2025
Cargo Ramp Agent
Swissport Inc
03.2022 - 07.2022
Administrative Assistant
PRP
11.2020 - 03.2023
High School Diploma - undefined
North Grand High School
Associate - Computer Science
Wilbur Wright College