Kayden Petry
Richmond,TX
Summary
20-year-old college student currently pursuing an Associate of Applied Science in Nuclear Power Technology. Experienced in customer service, safety training, and disciplinary decision-making through roles as a softball official with the Houston Chapter of Softball and as a cashier at H-E-B Grocery. Strong communication, problem-solving, and conflict-resolution skills developed through working with diverse groups of people in fast-paced environments. Driven by continuous learning, personal growth, and making measurable progress in every field I pursue.
Overview
3
3
years of professional experience
Work History
Business Owner
KPJ Shoes and Shines
Houston, TX
01.2025 - Current
- Managed daily operations, ensuring efficient workflow and high service standards.
- Developed marketing strategies to increase brand awareness and customer engagement.
- Implemented quality control measures to enhance product offerings and customer satisfaction.
- Established strong vendor relationships to streamline supply chain processes.
- Coordinated community outreach initiatives to strengthen local business presence and reputation.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Customer Service Cashier
HEB Grocery Store
Houston, TX
08.2024 - Current
- Assisted customers with product inquiries and provided outstanding service.
- Handled cash management, ensuring accuracy in daily cash drawers.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Trained new cashiers on store policies and operational procedures.
- Monitored inventory levels and restocked merchandise as needed during shifts.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer transactions efficiently using point-of-sale systems.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Sports Official
Houston Chapter Softball
Houston, TX
03.2023 - Current
- Officiated games, ensuring adherence to league rules and regulations.
- Maintained accurate game scores and statistics throughout competitions.
- Communicated effectively with coaches and players regarding rule interpretations.
- Enforced safety protocols to promote player welfare during events.
- Trained new officials on game procedures and officiating mechanics.
- Evaluated game performance to provide constructive feedback for improvement.
- Ensured player safety by monitoring gameplay and addressing potential hazards promptly.
- Maintained clear communication channels with fellow officials throughout games to ensure consistency in decision-making processes.
Customer Service Parking Lot Attendant
Krogers Grocery Store
Houston, TX
12.2023 - 08.2024
- Enforced parking regulations to maintain compliance and enhance safety for patrons.
- Trained new staff on operational procedures and customer service best practices.
- Led initiatives to enhance customer satisfaction through effective communication and support services.
- Assisted disabled patrons with special parking accommodations, ensuring their needs were met within ADA guidelines.
- Maintained a clean and safe environment for customers by regularly patrolling and removing debris from lots.
Education
Associate of Applied Science - Nuclear Power Technology
Wharton County Junior College
Wharton, TX12-2026
High School Diploma -
George Bush High School
Houston, TX05-2024
Skills
- Customer service
- Relationship building
- Team collaboration and leadership
- Project management
- Strategic Decision-making
- Operations management
- Goal setting
- Attention to detail
- Driven and determined
- Safe operation practices
- Safe use of equipment
- Maintaining safe environment
Languages
English
Full Professional
Timeline
Business Owner
KPJ Shoes and Shines
01.2025 - Current
Customer Service Cashier
HEB Grocery Store
08.2024 - Current
Customer Service Parking Lot Attendant
Krogers Grocery Store
12.2023 - 08.2024
Sports Official
Houston Chapter Softball
03.2023 - Current
Associate of Applied Science - Nuclear Power Technology
Wharton County Junior College
High School Diploma -
George Bush High School