Kaydence Kosack
Summary
Dynamic Frame Shop Manager at Hobby Lobby with a proven track record in enhancing customer satisfaction through personalized consultations and effective problem-solving. Skilled in staff training and organizational efficiency, I foster teamwork and maintain high safety standards, ensuring a productive workshop environment. Committed to delivering exceptional service and training excellence.
Overview
4
4
years of professional experience
Work History
Frame Shop Manager
Hobby Lobby
07.2022 - Current
- Developed strong rapport with customers through excellent communication skills and attention to detail.
- Increased customer satisfaction by providing personalized framing consultations and recommendations.
- Resolved customer complaints promptly and professionally, maintaining high levels of satisfaction while protecting the company's reputation.
- Oversaw workshop organization efforts, creating an efficient workspace conducive to productivity.
- Upheld strict safety protocols within the workshop environment to prevent accidents or damage during production processes.
Crew Trainer
McDonald's
10.2020 - 04.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Mifflin County High School
Lewistown, PA07-2023
Skills
- Staff training and development
- Customer service
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Organizational skills
Timeline
Frame Shop Manager
Hobby Lobby
07.2022 - Current
Crew Trainer
McDonald's
10.2020 - 04.2022
High School Diploma -
Mifflin County High School
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