Hi, I’m
Kaydence Mendenhall
Indianapolis,IN
Summary
Driven professional with a proven track record at Community Health Network, enhancing patient satisfaction and office efficiency. Expert in customer service and social media proficiency, demonstrated through streamlined appointment scheduling and engaging online presence. Skilled in creating welcoming environments and improving operational workflows, showcasing strong organizational abilities and creativity.
Overview
2
years of professional experience
Work History
Community Health Network
Patient Service Representative
03.2024 - Current
Job overview
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
Carmel Motors
Front Desk Receptionist
05.2022 - 01.2024
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed social media accounts
Education
Ivy Tech Community College of IndianaIndianapolis, IN
Working Towards Bachelors Degree from Healthcare Specialist
05.2026
Booker T Washington High School, Pensacola, FL, USPensacola, FL
High School Diploma
05.2022
University Overview
- Extracurricular Activities: Photography, Psychology, Early Childhood Development, and Spanish.
Skills
Customer Service
Social media proficiency
Organization skills
Managing Emails
Strong creativity
Photography
Timeline
Patient Service Representative
Community Health Network
03.2024 - Current
Front Desk Receptionist
Carmel Motors
05.2022 - 01.2024
Ivy Tech Community College of Indiana
Working Towards Bachelors Degree from Healthcare Specialist
Booker T Washington High School, Pensacola, FL, US
High School Diploma
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