Kaydence Nisen
Brentwood,CA
Summary
Professional with experience in client coordination and customer service, adept at managing appointments and maintaining accurate records of customer interactions. Demonstrated ability to respond promptly to inquiries and resolve complaints effectively, contributing to a positive client experience. Skilled in organizing daily schedules and updating internal databases, ensuring efficient operations. Proven track record in enforcing safety guidelines and developing tailored lesson plans for diverse groups, fostering a supportive learning environment.
Overview
1
1
year of professional experience
Work History
Receptionist Coordinator
Luxe & BLVD
Discovery Bay, California
06.2024 - Current
- Coordinated client appointments
- Provided fast response to questions and changes
- Guest services
- Organized day to day scheduling
- 50wpm
- Maintained accurate records of customer interactions and transactions.
- Updated internal databases with new client information.
- Assisted in resolving customer complaints or inquiries in a timely manner.
- Answered phone calls and redirected them to appropriate staff members.
- Greeted visitors and provided information about the company.
Swimming Instructor
Independent Employer
Brentwood
06.2024 - 05.2025
- Assisted in maintaining cleanliness of the facility by performing daily cleaning duties.
- Taught basic rescue techniques to participants with varying skill levels.
- Enforced pool rules, regulations and safety guidelines.
- Developed relationships with students, encouraging them to reach their goals.
- Communicated effectively with parents about their child's progress in the program.
- Conducted poolside assessments to evaluate swimmer's abilities and progress.
- Provided one-on-one coaching sessions for advanced swimmers.
- Demonstrated swimming skills to students while providing corrective feedback.
- Set up equipment before classes began and put it away afterwards.
- Maintained a safe and enjoyable learning environment for students.
- Monitored participant behavior in order to ensure safety at all times.
- Created lesson plans tailored to the individual needs of each student.
- Instructed swimmers of all ages on proper technique, stroke development and water safety.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Conducted swim lessons for groups and individuals, ensuring a safe and supportive environment.
Education
High School Diploma -
Liberty High School
Brentwood06-2027
Skills
- Customer service
- Scheduling appointments
- Database management
- Safety compliance
- Team collaboration
- Effective communication
- Lesson planning
- Time management
- Calendar management
- File organization
- Customer service focus
- Organizational skills
- Multitasking capacity
- Problem-solving aptitude
- Strategic planning
- Decision-making
- Written communication
- Staff scheduling
- Problem-solving abilities
- Adaptability
Accomplishments
- Honor roll 2024
Affiliations
- Varsity Swimming
References
References available upon request.
Timeline
Receptionist Coordinator
Luxe & BLVD
06.2024 - Current
Swimming Instructor
Independent Employer
06.2024 - 05.2025
High School Diploma -
Liberty High School