Kaydence Wright
Anniston
Summary
Detail-oriented leader skilled in managing team dynamics and resolving conflicts. Expertise in cash handling and inventory management supports a seamless operational workflow, ultimately driving positive customer experiences.
Overview
5
5
years of professional experience
Work History
Team Leader
Chick-fil-A
Oxford, AL
06.2022 - Current
- Led team in delivering exceptional customer service and maintaining restaurant standards.
- Trained new employees on operational procedures and service techniques.
- Streamlined daily operations to enhance efficiency and reduce wait times.
- Mentored staff, fostering teamwork and promoting a positive work environment.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Reconciled cash balances and ensured accuracy of all registers at end of each shift.
Cashier
Wm Grocery
Heflin, AL
08.2021 - 04.2023
- Processed customer transactions efficiently, ensuring accuracy in cash handling and change distribution.
- Managed inventory levels, restocking shelves to maintain product availability and enhance customer experience.
- Assisted in training new staff on checkout procedures and customer service best practices.
- Implemented strategies to reduce wait times during peak hours, improving overall service efficiency.
Education
Cleburne County High School
Heflin, AL05-2023
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Documentation and reporting
- Complex Problem-solving
- Money management
- Customer Service
- Complaint resolution
Timeline
Team Leader
Chick-fil-A
06.2022 - Current
Cashier
Wm Grocery
08.2021 - 04.2023
Cleburne County High School