I am a highly motivated and driven professional with a strong work ethic and exceptional customer service skills. I thrive in fast-paced environments while maintaining accuracy and efficiency. I have a deep love for working with people, and I bring patience along with interpersonal and persuasive communication skills to ensure guest satisfaction in every interaction.
Assisted servers and server assistants during high volume shifts by efficiently running food and clearing tables.
Collaborated with staff to ensure smooth operations during peak dining hours, contributing to a positive dining experience.
Maintained high standards of customer service in the dining room.
Successfully managed time by balancing several tables at once while ensuring timely service for each guest.
Guided guests through menus while demonstrating thorough knowledge of food, beverages, and ingredients.
Server
5 Months
BJ's Restaurant & Brewhouse | 05.2026 - Current
Demonstrated ability to work well under pressure in fast-paced environment.
Provided excellent customer service by anticipating needs and responding promptly to requests.
Demonstrated ability to interact with customers in a friendly and professional manner.
Resolved customer complaints and inquiries in a timely and professional manner.
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Answered telephones to take reservations or to-go orders.
Memorized the menu to help diners make informed meal choices.
Encouraged guests to buy additional items such as appetizers, drinks, and desserts.
Special Needs Nanny
4 Years 9 Months
Private | 01.2022 - Current
Daily care and management of 4 disabled children.
Created a safe environment that supported socialization skills among peers.
Facilitated communication between families and health care providers regarding treatment plans, goals, needs of the child.
Assisted with daily living tasks as well as organizing G-tube feedings, home therapy programs, developmental activities, administered daily medications.
Manager
1 Year
Diamond Gymnastics | 08.2025 - 08.2026
Displayed wonderful multitasking capabilities between managing/office work and coaching adolescents.
Monitored and kept track of team productivity, encouraging team performance goals and progress.
Created returning customers and positive relationships with clients through communication skills and tactics.
Maintained accurate records of financial transactions while upselling and sticking to all accounting regulations.
Mentored and trained new employees on company policies and procedures.
Reduced workplace safety hazards by enforcing work practices and procedures within the facility.
Concessions Sales
3 Years 1 Month
USPBL | 05.2023 - 06.2026
Minimized wait times by organizing workflow, especially during busy service periods.
Managed 1000+ transactions daily.
Committed to delivering excellent customer service while working in a fast-paced environment.
Prepared food and beverages according to health and safety standards.
Responded quickly to meet customer needs and resolve problems.
Analyzed sales data to identify trends and opportunities for improvement in sales strategy.
Barista/Cashier
3 Months
Beyond Juicery & Eatery | 09.2024 - 12.2024
Focused on learning new skills and staying updated with industry changes.
Assisted with food preparation tasks.
Provided nutritional information regarding juice drinks and menu items upon request from customers.
Handled cashier duties, maintaining accurate records of monies received or exchanged.
Maintained a clean work area and ensured all equipment was properly sanitized after each use.