Kaydra Griffin
CHESAPEAKE,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Medical Transportation Driver
S.S Transportation Enterprise
08.2022 - Current
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Improved patient satisfaction by providing timely and efficient medical transportation services.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Medical Transportation Driver
Devoted 2 Comfort
01.2022 - 07.2022
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
- Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
Customer Service Representative
Alorica
11.2021 - 01.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Answered constant flow of customer calls with minimal wait times.
- Tracked customer service cases and updated service software with customer information.
Benefits Administrator
Conduent
08.2021 - 10.2021
- Enhanced employee satisfaction by efficiently managing benefits administration processes.
- Maintained strict confidentiality when handling sensitive employee information related to benefit plans and personal circumstances.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
Receiving Associate
Burlington
06.2020 - 09.2021
- Unloaded pallets and deliveries and organized products in warehouse.
- Process, ticket, store, move, and display merchandise.
- Stock, organize and present new merchandise on the sales floor.
Cashier/Cash Office Associate
Food Lion
06.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Front Desk Clerk
Super 8 Motel
01.2020 - 04.2020
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Waitress/Server
TGI Fridays
04.2017 - 06.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Cashier
Walmart
05.2015 - 02.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Monitored self-checkout systems and provided help in resolving complex problems.
Cashier
Farm Fresh
08.2012 - 06.2013
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
Education
Associate of Arts - Child Education
Tidewater Community College
Virginia Beach, VAHigh School Diploma -
Green Run High School
Virginia Beach, VA06.2012
Skills
- Customer Service-Oriented
- Adaptability
- Excellent communication
- Critical thinking abilities
Timeline
Medical Transportation Driver
S.S Transportation Enterprise
08.2022 - Current
Medical Transportation Driver
Devoted 2 Comfort
01.2022 - 07.2022
Customer Service Representative
Alorica
11.2021 - 01.2022
Benefits Administrator
Conduent
08.2021 - 10.2021
Receiving Associate
Burlington
06.2020 - 09.2021
Cashier/Cash Office Associate
Food Lion
06.2020 - 09.2021
Front Desk Clerk
Super 8 Motel
01.2020 - 04.2020
Waitress/Server
TGI Fridays
04.2017 - 06.2019
Cashier
Walmart
05.2015 - 02.2016
Cashier
Farm Fresh
08.2012 - 06.2013
Associate of Arts - Child Education
Tidewater Community College
High School Diploma -
Green Run High School
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