Terry Mendiola
Spokane
Summary
Dedicated Medical Transportation Driver with a proven track record at Aurora Valley Care, excelling in patient care and safety. Demonstrated strong navigation skills and critical thinking to optimize routes, enhancing service efficiency. Recognized for exceptional customer service and teamwork, fostering a compassionate environment for patients and their families.
Developed exceptional navigation and time management abilities in medical transportation environment, aiming to transition into new field. Strong understanding of safety protocols and importance of patient care, with proven ability to manage schedules and routes effectively. Seeking to leverage these skills in new role to contribute positively to different industry.
Overview
4
4
years of professional experience
Work History
Medical Transportation Driver
Aurora Valley Care
12.2024 - Current
- Ensured timely and safe transportation of patients to medical appointments.
- Operated specialized vehicles adhering to safety protocols and regulations.
- Assisted patients with boarding and disembarking, prioritizing comfort and safety.
- Maintained vehicle cleanliness and performed routine inspections for optimal operation.
- Collaborated with healthcare staff to coordinate patient schedules effectively.
- Trained new drivers on operational procedures and safety standards.
- Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
Activities Assistant
The Gardens on University
12.2022 - 12.2023
- Assisted in planning and executing recreational activities for residents.
- Coordinated daily schedules, ensuring timely transitions between events.
- Engaged residents through interactive programs, enhancing socialization opportunities.
- Supported staff in maintaining a safe and welcoming environment for participants.
- Provided emotional support and companionship to improve quality of life for residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Registered Nursing Assistant
The Gardens on University
06.2022 - 12.2022
- Assisted nursing staff with daily patient care activities and comfort measures.
- Monitored patients' vital signs, reporting changes to registered nurses promptly.
- Maintained a clean and safe patient environment by adhering to infection control protocols.
- Supported mobility of patients through proper techniques and assistive devices.
Education
High School Diploma -
John R. Rogers High School
Puyallup, WA06-2007
Skills
- Strong navigation skills
- Team player attitude
- Patient care
- Critical thinking
- HIPAA compliance
- Customer Service-oriented
- Professionalism and courtesy
- Wheelchair handling
- Safe driving techniques
- Route planning expertise
- Teamwork
- Time management
Timeline
Medical Transportation Driver
Aurora Valley Care
12.2024 - Current
Activities Assistant
The Gardens on University
12.2022 - 12.2023
Registered Nursing Assistant
The Gardens on University
06.2022 - 12.2022
High School Diploma -
John R. Rogers High School