Kaye Koster
Batesville,MS
Summary
Experienced Owner-Manager offering expertise in business planning, financial administration and team leadership. Decisive and hardworking professional with over a 25 year track record of success in business. Also, Versatile Owner-Manager focused on increasing profits, reducing costs and maximizing team productivity. Skilled at motivating teams to exceptional performance. Bringing years of experience in the field of business in general. I am also hardworking, and passionate about building companies from the inside with intelligent, cohesive and high-performance professionals. Quality-driven leader focused on growth and experienced in fundraising, customer acquisition and executive management. Highly ambitious. Reliable relationships with customers and employees are imperative.
Seasoned small business owner with several years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds.
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
16
16
years of professional experience
Work History
Owner Manager
Bonner & Son's Air Conditioning and Heating Services LLC
Hernando and Coldwater, USA
08.1992 - 12.2008
- Drove business development and customer acquisition by devising targeted marketing and promotions plans.
- Hired, trained and motivated staff to achieve business objectives and exceed expectations.
- Sourced vendors and negotiated fair contracts for supplies.
- Maintained high standards of quality through continuous reviews of products and service.
- Improved profitability by streamlining costs and optimizing prices.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Planned and executed events and marketing programs, producing five times target Number of qualified leads.
- Recommended operational improvements based on tracking and analysis.
- Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.
- Accessed computerized financial information to answer questions related to specific accounts.
- Matched purchase orders with invoices and recorded the necessary information.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Provided operational support for high-volume financial institution.
Education
GED -
Olive Branch High School
Olive Branch, MSSkills
- Customer service
- Financial oversight
- Relationship management
- Project finance
- Event management
- Organized
- Traffic analysis
- Creative
- Release planning
- Partnership accounting
- Microsoft Office Suite
- Needs assessments
- Quality assurance
Other
I have over 5 years of Law Enforcement experience also. Was a Sergeant for 4 of those years. With many accomplishments, training, and certificates.
Timeline
Owner Manager
Bonner & Son's Air Conditioning and Heating Services LLC
08.1992 - 12.2008
GED -
Olive Branch High School