Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Kaygan Forsythe

Emerald Isle,NC

Summary

Through my experience working in the restaurant industry for four years I am a proven multitasker and customer service expert. I have to ability to enhance guest experiences and foster team collaboration. I demonstrate the ability to handle high-pressure situations with a positive mindset, significantly improving service standards. I have a mastery in greeting guests and maintaining a disciplined work environment showcasing a unique blend of hard and soft skills.

Overview

4
4
years of professional experience

Work History

Waitress

Gaffers
05.2020 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Restaurant Hostess

Gaffers
05.2020 - 08.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Business - Marketing

North Carolina State University
Raleigh, NC

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Team Collaboration
  • Disciplined
  • Positive mindset

Timeline

Waitress

Gaffers
05.2020 - 08.2024

Restaurant Hostess

Gaffers
05.2020 - 08.2024

Business - Marketing

North Carolina State University
Kaygan Forsythe