Kaygan Garcia
San Antonio,TX
Summary
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Overview
9
9
years of professional experience
Work History
Personal Shopper
HEB
San Antonio
01.2022 - Current
- Accurately selected and prepared customer orders according to specific preferences, ensuring high customer satisfaction.
- Ensured the proper handling of perishable, frozen, and fragile items to maintain quality during the shopping and delivery process.
- Demonstrated strong organizational and time management skills to fulfill multiple orders efficiently within tight deadlines.
- Utilized company systems and apps for shopping, order tracking, payment processes, and product scanning.
Supervisor
Marshalls
01.2021 - 01.2021
- Oversaw store operations, ensuring team productivity and adherence to company policies and procedures.
- Supervised and motivated my team of associates, providing training, guidance, and performance feedback to maintain high standards of customer service.
- Supported management in meeting sales goals by driving team performance and implementing upselling techniques.
- Resolved customer concerns and complaints professionally, maintaining a positive shopping experience.
- Opened and closed the store, including cash handling, deposits, and securing the premises.
Waitress
Las Milpas Mexican Restaurant
Orange Grove
01.2017 - 01.2020
- Greeted and seated guests promptly, ensuring a positive first impression.
- Delivered detailed menu descriptions, answered questions, and provided recommendations to enhance guest experiences.
- Accurately took food and beverage orders, communicated special requests to kitchen and staff, and ensured timely delivery to tables.
- Handled cash, card, and digital payments, maintaining error free transactions.
- Maintained a clean and organized dining area in compliance with health and safety standards.
Education
Aveda Institute of Arts and Sciences
01.2021
High school - undefined
Orange Grove
01.2020
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Timeline
Personal Shopper
HEB
01.2022 - Current
Supervisor
Marshalls
01.2021 - 01.2021
Waitress
Las Milpas Mexican Restaurant
01.2017 - 01.2020
High school - undefined
Orange Grove
Aveda Institute of Arts and Sciences