Kay Kay Baloyi

• Enhanced campaign performance by developing and implementing targeted marketing strategies.
• Increased Youth voter participation through organized events, content creation and brand awareness.
• Worked closely with candidate to ensure personalized hassle free content creation and voter engagement.
• Optimized campaign budgets with careful monitoring of ROI and KPIs to maximize results.

• Enhanced office operations by handling of client inquiries, answering calls, walk-in referrals and scheduling appointments.
• Maintained an organized office space through supportive organizational structures for both clients and agents.
• Provided outfield assistance to agents, including staging, designing and selling property/furniture.
• Coordinated open house events for prospective clients to promote available properties effectively.

• Conducted extensive real estate legal research for complex cases, resulting in favorable settlements.
• Assisted attorneys in preparing for trials, contributing to successful case outcomes.
• Researched, drafted and reviewed contracts, ensuring accuracy and compliance with relevant laws.
• Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.

• Organized check-in and check-out process by maintaining multiple phone lines, reservations and modifications.
• Promoted company promotions through sales and active membership marketing.
• Collaborated with housekeeping staff to ensure seamless room transitions and availability.

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• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Streamlined front desk operations for improved efficiency and faster service delivery.
• Increased customer loyalty with exceptional communication skills and personalized service.
• Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.