Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Alfaro

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Internship Student

Dixon Health & Wellness Center
San Antonio, TX
10.2021 - 01.2022
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Verified patient information prior to specimen collection.
  • Performed routine urinalysis laboratory tests, including qualitative and quantitative analysis of urine specimens.
  • Calibrated laboratory instruments according to manufacturer specifications.
  • Collected urine specimens from patients for testing purposes.

Server

Olive Garden
San Antonio, TX
10.2022 - 04.2023
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.

Patient Service Representative

Physicians Premier Emergency Room
Cibolo, TX
11.2023 - Current
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Assisted with the completion of medical forms and records.
  • Answered incoming calls in a professional manner.
  • Processed referrals from primary care physicians to specialists for further treatment or evaluation.
  • Inputted patient demographic data into electronic health record system.
  • Performed administrative duties such as filing, faxing, photocopying.

Education

High School Diploma -

East Central High School
San Antonio, TX
06-2022

Associate of Science - Nursing Education

San Antonio College
San Antonio, TX

Skills

  • Patient Intake
  • Customer Service
  • Office Administration
  • Medical terminology knowledge
  • Insurance Verification
  • Healthcare industry understanding

Certification

  • Certified Clinical Medical Assistant

Timeline

Patient Service Representative

Physicians Premier Emergency Room
11.2023 - Current

Server

Olive Garden
10.2022 - 04.2023

Internship Student

Dixon Health & Wellness Center
10.2021 - 01.2022

High School Diploma -

East Central High School

Associate of Science - Nursing Education

San Antonio College

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Kayla Alfaro