Kayla Alvarez
Shakopee,MN
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Culver's Of Shakopee
08.2022 - Current
Hardworking and reliable assistant manager with over 15 years of experience directing a crew while providing service with a smile. Responsible for ensuring speed and accuracy of orders received, quality of food, cleanliness of restaurant, for officiating the tills, and preparing deposits. Improved customer satisfaction by addressing and resolving complaints promptly.
Teacher Assistant
Alphabet Junction
04.2022 - 08.2022
- Oversaw students in classroom and outdoors to monitor, enforce rules, and support lead teacher.
- Maintained the cleanliness of the preschool.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Assistant Manager
Culver's Of Shakopee
06.2007 - 12.2019
Education
High School Diploma -
Shakopee High School
Shakopee05.2009
Skills
- Task Delegation
- Typing speed of 50 WPM
- Employee Performance Evaluations
- Team motivation
- Money Handling
- Marketing knowledge
- Staff Development
- Policy Enforcement
- Customer rapport
- Recruitment and hiring
- Staff Supervision
- Staff Training and Development
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Culver's Of Shakopee
08.2022 - Current
Teacher Assistant
Alphabet Junction
04.2022 - 08.2022
Assistant Manager
Culver's Of Shakopee
06.2007 - 12.2019
High School Diploma -
Shakopee High School
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