Hardworking and passionate job seeker with strong organizational skills eager to secure leadership positions. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Student Success Coach
City Year
10.2024 - Current
Mentored a diverse caseload of students by providing individualized academic and social-emotional support, resulting in improved attendance , behavior, and coursework performance.
Led afterschool and in-class enrichment programs that enhanced student engagement and fostered a sense of belonging and academic confidence.
Tracked and analyzed student progress using data tools to adjust strategies and ensure alignment with school goals.
Collaborated with parents and teachers to help students reach potential.
Shift Lead Manager
Firehouse Subs
10.2023 - Current
Cooperated with coworkers to improve customer experience and manage storefront.
Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
Coached crew members to optimize performance and motivate toward more efficient work.
Supervised employees and oversaw quality compliance with company standards for food and services.