Kayla Baez
Belleville,NJ
Summary
Newborn hearing screener who has experience in customer service, data recording, document organization, communication, and care. Working in the healthcare setting is where I have always aspired to be. I am fully prepared for all experiences that will provide a challenge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Newborn Hearing Screener
Onsite Neonatal Partners
08.2023 - Current
- Maintain accurate records of all newborns screened.
- Communicate well with all doctors and nurses regarding newborns' hearing screen status and all other matters.
- Thoroughly explain hearing screening procedure to every parent and provide reassurance to any parent that may seem apprehensive.
- Maintain timely communication of test results with parents and provide clear explanations of next steps.
- Ensure state regulations and hospital policies are always followed between and during screenings.
- Collaborate with audiologists for follow-up evaluations when necessary.
Newborn Photographer
Mom365 Newborn Photography
02.2023 - 08.2023
- Offered families the opportunity to cherish the first moments with their babies forever by skillfully photographing newborns and their families.
- Delivered high-quality images that exceeded the expectations of every client.
- Worked efficiently to establish a comfortable environment for newborns and parents, allowing for an enjoyable photography session.
- Utilized various props to enhance each photo and remained consistent with the preferences of every family.
- Managed photo editing/retouching, delivering photographs that captured each newborn's uniqueness.
- Gentle and patient with newborns.
- Sold various photo packages to families considering their preferences and budgets.
Customer Service Representative
The Organic Ones
11.2021 - 07.2022
- Responded to all customer’s questions and concerns and provided step by step guidance.
- Managed public announcements of future sales and promotions.
- Successfully presented the company with innovative ways to increase service experience.
- Assured urgent situations were relayed to my supervisors immediately.
Education
Seton Hall University
South Orange, NJHigh School Diploma -
Belleville High School
Belleville, NJ06.2022
Skills
- Customer Service / Retail Sales
- People Person
- Leadership / Team Player
- Fast Learner / Adaptable
- Data recording accuracy
- Computer literacy
- Organizational skills
- Time management
- Critical thinking
- Improvisation
- Detail oriented
- Patient
- Caregiving
Accomplishments
- Accepted into Belleville NJ's medical academy program
- Became CPR certified
- Was acknowledged for my academic reputation (Honors)
- Gave nursing students a first hand experience in newborn hearing screening through observation
- Conducted experiments including dissection
- Observed various surgery procedures live
- Performed research in the areas of healthcare that interest me the most
Certification
- Adult and Pediatric CPR/First Aid/AED Certified
- National Center for Hearing Assessment and Management's Training Completion
Timeline
Newborn Hearing Screener
Onsite Neonatal Partners
08.2023 - Current
Newborn Photographer
Mom365 Newborn Photography
02.2023 - 08.2023
Customer Service Representative
The Organic Ones
11.2021 - 07.2022
Seton Hall University
High School Diploma -
Belleville High School
- Adult and Pediatric CPR/First Aid/AED Certified
- National Center for Hearing Assessment and Management's Training Completion
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